Jiffy Lube Oil Change & Multicare

I came in at 0830 for an oil change and state inspection. Around 1030 I asked for an ETA when my car will be done. The mechanic informed me that they had an issue with their state inspection materials so they drove my car to Collegeville for their inspection materials with an eta of 25 mins until he gets back. An hour goes by and I ask again about my car and they say 15 min. Around 1210 I go to checkout and find that the price is too high for an oil change and inspection, they ended up charging me for 2 wipers costing $27 each. The guy checking me out recognizing how long I was there for and gave a discount which was very nice considering it had been 3.5 hours and was charged for wipers I didnt ask for. Plus they wasted 45 miles in gas driving to Collegeville without informing me they even needed to take the car anywhere.
Apr 9th, 2024

Apr 4th, 2024

Came in really needing a tire rotation along with oil change. Called to ask if they could do the rotation and confirmed again when I arrived, only to be told at checkout they couldn't do it. I would have immediately went elsewhere if it couldn't be done. Very poor communication.
Apr 2nd, 2024

The worst service possible just wasted my time
Mar 26th, 2024

Tried to nickel and dime me during inspection. Different group from last year. Wow what a joke.
Mar 23rd, 2024