AT&T Corporate Offices

This is the worst company I've ever dealt with. I have a $230 bill for a cell phone that I never had possession of. It was supposed to be bundled with tv. Got billed seperate
May 30th, 2021

I purchased the cruise package last month before I went on a cruise. I spoke with about 2 different people to make sure that I was purchasing the the right package. I purchased the $100 package and I was told that I didn’t need to purchase the ship package and that there would be no overages. 1 day into the ship I received a text saying I went over my data by $300. I never used any data, couldn’t even access the internet on the cruise. But I later found out that my phone was trying to update to ICloud and that used up all the data and I should have turned off my cellular data.... Which neither of the customer reps told me when I purchased the package. I asked could they waive at least some of the $350. All the rep could do was take off $50 because I was such a loyal customer. So I was stuck with a $500 bill, which included my regular bill which is $100, then the cruise package which was $100, and then the $300. I paid the bill. But I am currently looking for a new wireless carrier. I refused to be be mislead again by At&T. And I will definitely tell everyone to be careful when purchasing extra packages from AT&T.
May 3rd, 2020

Jan 12th, 2020

Aug 18th, 2019

It would have been nice to know the special hours before I arrived here. I called the number on here and only got a full voice-mail that didn't tell me anything. Smh
Oct 12th, 2017