Eds Auto Service & Towing

Great service
Apr 9th, 2024

Steve at Ed's towing has always been very helpful...courteous...professional and respectful...I plan to always bring my cars there
Mar 29th, 2024

Mar 27th, 2024

Saying lets talk about the facts and then proceed to lie. If you were planning on looking at it after lunch why say probably not going to get to it today you probably have to leave it why say that if that is not what was gonna happen.. cant imagine you would have looked at and diagnosed alll of the cars u had planned to deal with in the day within the first hour or so of business being open. How do i have unreal expectations.. who leaves their car for just an oil change FOR HOURS? does it take you hours to perform an oil change? why would i ask for an oil change leave it with you spend 60 bucks to get to work and come back 6 hours later and maybe you changed it maybe you didnt? tha's an unreal expectation if you want to talk about unreal expectations. If i wanted an oil change with you i would not leave it there i would call and ask when can i come in for just an oil change and then i would have sat had coffee and waited, cuz your waiting room is cute and welcoming. Is it an unreal expectation for me to make an appointment specifically so i know you can look at it that day and expect you to? How is that unreal? You make it seem like someone who left their only car wit you is crazy to want to call and check on it 4-5 hours after leaving it. Stop with the lies and the bullying. Your problem is communication. If u said we are going to look at it now we just got back from lunch I wouldnt have wanted to take it and not come back but thats not what was said. If it was planned to be looked at why did i get a different story? Why cant yall just do it and say it straight? Thats THE PROBLEM! How can i have unreal expectations if i made an appointment in advance? How is communication and the whole story an unreal expectation?? If its something why when i call tell me something it is not? Why is the fact that its a 2011 and just over 100k miles a reason for it to go unlooked at or looked at last? And you are lying about the electronic estimate being sent to me, if thats something new, maybe, but i have absolutely no email or text from you guys ever talking about an estimate. All estimates have been verbal to me. You guys have never offered a shuttle or to pick up my car even after possibly expressing to you that its MY ONLY CAR. Never once been said to me at all which it should be exclusive and advertised in your waiting room or something. But not once ever has that part of your business as a courtesy been offered to me at all. If i came in too late for yall to even want to look at it THEN SAY THAT AT THE DOOR. she went in there gave you my key, could have easily told her then to tell me maybe it's not a good day to bring it. You said theres something going on in my world other than a check engine light. and you are correct sir, absolutely, car issues dont wait till you are done with your crisis in life to come about no they like to arrive smack dab in the middle of several crisi you are trying to navigate through, it's always the cherry on top in my life, this happens that happens Ish happens and oh yeah lets just light up the check engine light. SO apparently i am expected to carry a mountain of issues with a smile on my face, NO the other issues are not your issue or problem, i am taking out exactly what i should on you regarding the current prtoblem that YOU have given me, BUT you did NOT HAVE TO THEN BECOME ANOTHER ISSUE FOR ME! You are treating me like i shouldnt call and see whats going on with my only car and you also feel like your altered facts should put me in my place and it doesnt sir, You are the one who needs PLACEMENT
Mar 26th, 2024

Honest dependable service you can count on.
Mar 7th, 2024