PNC Bank - CLOSED

This review is for the great support I received from the Regional Management Team of PNC Bank after they learned about the lack-luster customer service demonstrated by the Morrisville PA Branch of PNC Bank. These caring individuals helped me out, and I sincerely appreciate it. It's nice to know that the PNC Bank organization really does care about its customers (however, it's important to work with the right people within PNC Bank in order for your voice to be heard).
Dec 24th, 2021

food bank, opened a business account here, no problems.
May 1st, 2020

Excellent people and service.
Mar 31st, 2020

Lance helped me get my car loan here. He was really great and helpful along the way. I could call him if I had any problems or questions. The bank is also open on Saturdays which makes it easier to go outside of work hours. I've never had any problems with PNC bank. They've refunded me the monthly "charge" for not having direct deposit while I was unemployed. It's a great bank who cares about and understands its customers. They also have ATM's in all Wawas and 7/11's.
Feb 18th, 2020

If I could rate this PNC branch NEGATIVE five stars I would. No drive-up ATM. The whole safe-deposit box setup is quite awkward. Today, it took us longer to add my signature for access to the safe-deposit box than it did to apply for a mortgage three years ago. Not sure where the fault lies ~~ either an incompetent bank employee or antiquated equipment. Maybe both. The absolute WORST branch of the PNC bank we have encountered.
Jul 22nd, 2018