Residential Home Health & Hospice

I would be shocked to discover that there exists an organization that cares less for its patients. We regularly did not receive supplies which was a bit of a hardship but nothing compared to what happened when they discharged my husband with no notice and no discharge planning. We ended up having to discontinue his blood thinner because we didn't have a nurse to monitor his levels. In case you think that's the limit of their callous ineptitude, think again. Today, 4+ months after that discharge somebody showed up today to reposess his hospital bed with no notice and absolutely no thought as to what was going to happen to my BEDRIDDEN husband. If you need home health & hospice care, I strongly recommend using ANYBODY OTHER THAN RESIDENTIAL.
Nov 18th, 2022

The care that Residential is currently providing my mother, Myrna, is tremendous! Michelle is a godsend & all but 1 of the nurses are wonderful . I have 2 issues that should be addressed. The triage people need additional training to understand patients needs & what they are there for. Also, 1, & I mean only 1, of the nurses has been "DIFFICULT!" Overall, the care has been top notch! Since posting my initial review my family has encountered management trying to justify this DIFFICULT NURSE'S behavior. This has caused much undue stress for our family. Hospice is supposed to be here to comfort both patient & family.The opposite has occurred over the past few days.Tense phone calls windingup my mom & my family are the last thing needed at times like this. Peace & comfort are needed.Therefore it's time for a change of hospice care companies!
Oct 26th, 2022

The nurses, aides, social worker and the chaplain were so wonderful. Their care was exceptional. I would recommend them to anyone and everyone.
Aug 6th, 2022

I was very encouraged that the Chaplain visited my mom. Equally as encouraging was his phone call to tell me how the visit went!
Feb 1st, 2022

Thank you to the team of residential hospice, the service you provided for my father in the last days of his life were amazing, your team went above and beyond and I will forever be grateful my father had a very peaceful passing with love ones surrounding him, even after his passing the team provided comfort and support thank you so much my father is now in a better place
Dec 31st, 2021