kim-Tec Services LLC

The tech responded to my call for a broken washing machine. He billed us over $200, but the washer did not work after he left. When I tried to bring him back, the receptionist said they couldn't come out on a weekend even though their hours said they could. I got the feeling there were only about two people working there but they wouldn't answer in detail and I had a hard time understanding them anyway. 0/10, RIP my money
Apr 9th, 2024

Very fast response, accurate problem resolution, very fair price!
Feb 16th, 2024

Jan 17th, 2024

Came out to check out dishwasher issue at our property and the tech cleared the clogged drain, there are no parts involved and they charged $220 for 5minutes of labor. This is ridiculous with the amount charged for the work involved.
Nov 12th, 2023

I had to file a warrantee claim on my refrigerator. The company sent kim-Tec Services. During the claim process I sent all the necessary information, model number, serial number, etc. For the first appointment, the tech came to my house, just took a picture of the serial number and left in 5 minutes. He did no troubleshooting. He told me that they just keep replacing parts until it is fixed. Five days later he just showed up to my house without even scheduling an appointment with me, which didnt work for me as I was working. After he left, there was no attempt by kim-Tec Services to reschedule the appointment. Then I got a status update from the refrigerator manufacture that kim-Tec told them that the part was installed, and work was completed. I would stay away from this company, especially, if you are paying out of pocket for something to be fixed. Finally, the companys address, as stated on their website, is the US Postal Service. It says a lot when you dont provide your companys real address. The business is not BBB accredited as well.
Jan 2nd, 2024