U-Haul Moving & Storage of Mechanicsburg

jpgirton _{on Google}

Mar 29th, 2024

Dropped my trailer off in the morning of April 3rd @ about 8:00 AM - it was cold and rainy, and it was busy - many people in the office. Yet the lady who helped me move the trailer to a place she wanted and unhook was cheerful and friendly - I wish I knew her name as she deserves a raise!

Natalie Young _{on Google}

Mar 28th, 2024

Back door of the truck leaked while in transit on the highway in the matter of a few hours. It was misting rain. Damaged $4,250+ worth of furniture by saturating a stearns & foster mattress, box spring & a high end zgallerie sideboard. The sideboard was destroyed with the water damage & the mattress/box spring took days to dry & are now rust colored stained from the water that ran down the sides of the 26 ft trucks door. The door was stained matching this & we took videos/pics on the scene showing it all. Beyond a doubt. Insurance was a joke & covered nothing whatsoever when provided all the things they required. Never have I experienced such a loss in a move. Uhaul washes their hands (pun intended) of all responsibility. Truck was negligently leaking water when it absolutely should not have had this issue. Even in heavy rain, which this was not. Will never recommend nor trust them to do business again. Catastrophic loss incurred by us & it is disgusting.

Susan _{on Google}

Mar 19th, 2024

Great experience from short check-in, the drive and return.

Naz Eppley _{on Google}

Mar 16th, 2024

Great location, love it. But, I think they need more help. One guy doing it all seems like a lot.

natasha brown _{on Google}

Feb 25th, 2024

Best customer service that I have gotten at a U-Haul, hands-down quick, fast, easy and painless. I would recommend to anyone.