Feasterville Floor

After having Feasterville Floor redo my master bathroom, I brought them back to redo my powder room. Once again, I was thrilled with the results! What a talented group! I would highly recommend!
Dec 17th, 2023

From start to finish our experience with Feasterville Flooring was a five star experience. Patra Karides was fantastic to work with in selecting our flooring and carpeting. The installation crews were prompt, efficient, and a pleasure to have in our home. Great job, Feasterville Flooring! Have highly recommended you to others!
Sep 23rd, 2023

I've gone to Feasterville Floor for quotes twice now, once for my 2nd floor carpeting and once for an area rug. Both times I ended up going with another store instead. The quotes from Feasterville Floor were comparable to other stores (albeit marginally higher), so price wasn't the issue I had at all. There's nothing majorly wrong with Feasterville Floor. The big thing was just a lack of variety. In both cases, FF had fewer options than the store I ultimately went with both times (Holland Floor Coverings). I also found that FF tended to have fewer full-size sample swatches, instead opting to stock the cards with 4-8 swatches per card. Those little swatches make it really hard to visualize what a carpet or rug will look like in a room, especially if there's a pattern on the swatch. Overall, there's a LOT of overlap between stores. You will find the exact same Karastan carpet or Stanton rugs at both FF & Holland, but Holland just had a few extras (especially in carpets). That was the difference. The lighting is particularly poor in the show room. It's really hard to accurately identify colors when flipping through. To be fair, I have this same complaint with Holland Floor Coverings and other stores I've been to. I imagine someone who is color blind to any degree would not be able to differentiate between colors in-store. Both times I came to FF for quotes/swatches, I was greeted by a friendly receptionist. A receptionist at a flooring store seems to be unique to FF in my experience. It's a nice touch. Both times I came in, the sales associate I was placed with seemed somewhat disinterested in making a sale. I'm not sure if this was due to how I was dressed (t-shirt & gym shorts), or if their salesmen just aren't good at sales or if FF was just understaffed or something. No matter the case, the salesman seemed pretty hands-off both times. And both times, the salesman wandered off to help other customers while in the middle of helping me without saying anything to me such as "I'll be right back". So it seemed to me like he already decided this wasn't going to be a sale for him, which was opposite the experience I had at Holland. It's unlikely that a salesman would be able to sway me from the objective comparison I was making to swatches from different stores, but you never know. I have a little sales experience myself, so I know it's never 100% about the product. Holland has gotten almost $17k in sales from me, between the two orders. So it would be wise for FF to work on sales techniques and overall customer relations. Despite the length of the last paragraph, I don't have a generally negative impression of FF. I will likely still come to FF for more quotes in the future, should I need any more carpet or other flooring. I will always place material selection at the top of the list, so the assistance of a committed and diligent salesman is just icing on the cake.
Sep 19th, 2023

Great Job, neat and clean and the got flooring in places i did not think possible. I would use them again
Aug 27th, 2023

Never an issue here. Brendan at FF goes above and beyond the calls of duty. Honestly he has saved us so many times going out of his way to deliver extras early in the morning so our job would run smoothly. He takes calls immediately, reply's immediately and is an all around stellar human being! Keith is also very prompt and professional always. Never an issue here!
Aug 20th, 2023