Bank of America (with Drive-thru ATM)

Hi my name is Sami Mohamed I was served by Daria Sushkova had a great experience. Shes very sweet, funny, and professional. Happy to be there
Apr 10th, 2024

I came to open a personal account. I was with Irina zalan and she made my experience exceptional. Very knowledgeable and professional. Thank you Irina.
Apr 10th, 2024

From the moment we entered the branch, our experience with Yuliya S. was nothing short of exceptional. Her immediate greeting and approach not only made us feel welcomed but also demonstrated a high level of professionalism and eagerness to assist. Yuliyas prompt and pleasant demeanor set the tone for an efficient and enjoyable visit. As first-time account applicants, we were unsure of the process and what documentation was necessary. Yuliyas polite request for our documents, followed by a quick and thorough review, reassured us that we were in capable hands. Her smile and affirmation that "we are all good to get started" was both encouraging and reflective of her proficiency. Throughout the interaction, Yuliyas friendliness and sense of humor were evident. The light-hearted exchange of jokes while we waited for the computer to process our information made the time pass quickly and pleasantly, showcasing her exceptional interpersonal skills. Moreover, Yuliyas technical acumen was impressive. She not only assisted us in downloading the correct banking application but also identified and resolved a potential regional setting issue, preemptively avoiding what could have been a frustrating obstacle. This level of attention to detail and problem-solving is commendable. Yuliyas guidance through the setup of online banking and Zelle was invaluable. Her clear explanations and patient walk-through ensured that we could utilize these services immediately, further enhancing our banking experience. In addition to these characteristics, Yuliyas comprehensive knowledge of the banks services and products was apparent. She took the time to understand our financial needs, suggesting solutions that aligned with our goals. Her ability to anticipate questions and provide clear, concise answers speaks volumes of her expertise and dedication to customer service. Yuliyas exemplary service extended beyond mere transactions; she created a genuinely engaging and informative experience, making us feel valued and well-informed. Her professionalism, coupled with her warm and friendly nature, makes her an outstanding representative of Bank of America. We left the branch feeling fully supported and confident in our banking choices, thanks to Yuliyas exceptional service. It is clear that she is not only an asset to the Bank of America team but also to every customer she assists. We look forward to future interactions and highly recommend her services to anyone seeking a seamless and positive banking experience.
Apr 7th, 2024

Thank you so much Dali for your help. I am a new customer .Dali opened for me account she explained me everything. How I can use mobile banking and how I built credit history. She is so nice and so friendly. She helped people so much. Thank you so much. I want to tell this branch manager This is so lucky when you have such good worker like Dali .
Apr 2nd, 2024

This branch is the best in town. If you don't have an appointment or can't make one, you are welcome to visit this branch. They can help you. They speak Russian, Georgian, and English. They are also learning Uzbeki language because there are a lot of Uzbeki people. I solve a lot of problems with Dasha and Dali. Thank you for everything.
Mar 31st, 2024