Jackson Hewitt Tax Service

Hours

Saturday:
9:00 AM - 8:00 PM
Sunday:
12:00 PM - 7:00 PM
Monday:
9:00 AM - 9:00 PM
Tuesday:
10:00 AM - 4:00 PM
Wednesday:
10:00 AM - 7:00 PM
Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 7:00 PM

Chamber Rating

4.5 - (90 reviews)
73
6
3
2
6
Read Our 90 Reviews

Chamber Rating

4.5 - (90 reviews)
73
6
3
2
6
  • Mudasir Ahmed

    Laura was excellent explaining the taxes , very knowledgeable, friendly , and great advice . We will be back again if Laura is around still.
    Mar 25th, 2024

  • Marmar B.

    they make sure you understand any and every tax related questions; great people really make you feel like your family.
    Mar 22nd, 2024

  • Adriana Rodrguez


    Mar 21st, 2024

  • Rob Weller

    the tax people made my life so much less stressful. not only did they get me a bigger refund then excpected they took the time to explain everything. Thank you for taking my stress away
    Mar 16th, 2024

  • Arturo Rodriguez

    $682 vs $272 It is my First time filing Taxes here in Pennsylvania and looking for an office that would help me prepare them I found this office of Jackson Hewitt where they spoke English and Spanish where I was attended by Laura Campos, a very friendly person and with an excellent treatment. BUT.. WHY DO I PUT ONLY 1 STAR? Well, thats why, for their attention, their friendly and helpful treatment, since I cant give the other 4 stars because there was a lack of transparency from the beginning when I asked how much they charged to prepare my taxes, to which she always replied: - Dont worry young man, we are going to help you here. BUT. At the end, when she told me how much the Jackson Hewitt Office was goint to charge me for collecting my Taxes I tought she was joking. $589 dollars !!! She very politely explained to me that that was what the office charged for doing the Tax preparation but that in my case because it was the first time they where going to make a discount and in the end I only had to pay $510 dollars plus another payment of $172 dollars that she sent me to pay in another office I paid a total of $682 dollars for my Jackson Hewitt Tax preparation and I only received a $272 refund !!! My Family and Friends keep telling me that Jackson Hewitt earned more than I did. Tip: - If you dont want to run into a surprise like this, demand from the beginning that they tell you how much the services they are going to provide you are going to cost you, not only here in this office, but to any other person you go. - Do not trust if they only tell you that they are going to help you, demand costs, because otherwise in the end you will have to pay, and a lot.. And when you talk to your friends about your expensive experience with Jackson Hewitt and they give you the cheap reference to they did their taxes with, saving their money, you are going to feel like that office stole from you That you were cheated..
    Mar 16th, 2024

Read Our 90 Reviews

About
Jackson Hewitt Tax Service

Jackson Hewitt provides year-round support to hard-working clients with innovative, low-cost tax solutions. Call us for availability. Our clients get the Maximum Refund and Lifetime Accuracy guarantees, or we pay. Still need to file? Call our office or visit us online to learn about all available filing options. We are happy to help with your tax needs.

Contact Info

  •   717-290-8297

Languages

  • English

Questions & Answers

Q What is the phone number for Jackson Hewitt Tax Service?

A The phone number for Jackson Hewitt Tax Service is: 717-290-8297.


Q Where is Jackson Hewitt Tax Service located?

A Jackson Hewitt Tax Service is located at 12 S Queen St, Columbia, Pennsylvania 17603


Q What is the internet address for Jackson Hewitt Tax Service?

A The website (URL) for Jackson Hewitt Tax Service is: https://office.jacksonhewitt.com/tax-preparation-services-locations/en/pa/lancaster/12-south-queen-st/10904?utm_source=google&utm_medium=local&utm_campaign=local&utm_content=10904


Q What days are Jackson Hewitt Tax Service open?

A Jackson Hewitt Tax Service is open:
Saturday: 9:00 AM - 8:00 PM
Sunday: 12:00 PM - 7:00 PM
Monday: 9:00 AM - 9:00 PM
Tuesday: 10:00 AM - 4:00 PM
Wednesday: 10:00 AM - 7:00 PM
Thursday: 10:00 AM - 7:00 PM
Friday: 10:00 AM - 7:00 PM


Q How is Jackson Hewitt Tax Service rated?

A Jackson Hewitt Tax Service has a 4.5 Star Rating from 90 reviewers.

Ratings and Reviews
Jackson Hewitt Tax Service

Overall Rating

Overall Rating
( 90 Reviews )
73
6
3
2
6
Write a Review

Mudasir Ahmed on Google

image Laura was excellent explaining the taxes , very knowledgeable, friendly , and great advice . We will be back again if Laura is around still.

Business Response on Google Mar 21st, 2024
Thank you so much for letting us know, Mudasir! We're elated to see that Laura has provided knowledgeable, friendly service and told you everything you needed to know! Please consider recommending your friends and family down to the office so that our team can help them with all of their tax related needs. We love to see our clients get the very best care. Have an amazing day. -Carrisa, Jackson Hewitt Care Team

Marmar B. on Google

image they make sure you understand any and every tax related questions; great people really make you feel like your family.

Business Response on Google Mar 21st, 2024
We are delighted to hear this, Marmar, and appreciate the great review! 💙 If your friends or family need tax prep services, please refer them our way, we'd love to exceed their expectations too! Thank you for sharing your feedback, and we look forward to your next visit with us! - Jen, Jackson Hewitt Care Team

Adriana Rodrguez on Google

image

Business Response on Google Mar 22nd, 2024
We appreciate you for taking the time to leave us a five-star rating, Adriana! Thank you for trusting us with your return! If you have family and friends in need of tax services, please recommend us to them. We look forward to seeing you again and thank you for choosing Jackson Hewitt! - Jhoan, Jackson Hewitt Care Team

Rob Weller on Google

image the tax people made my life so much less stressful. not only did they get me a bigger refund then excpected they took the time to explain everything. Thank you for taking my stress away

Business Response on Google Mar 17th, 2024
We're delighted to hear about your stress-free experience with us, Rob, and appreciate the great review! 💙 If your friends or family need tax prep services, please send them our way. Our team loves referrals and will make sure they get the dedicated attention they deserve. Thank you for sharing your kind feedback, and we look forward to your next visit with us! - Jen, Jackson Hewitt Care Team

Arturo Rodriguez on Google

image $682 vs $272
It is my First time filing Taxes here in Pennsylvania and looking for an office that would help me prepare them I found this office of Jackson Hewitt where they spoke English and Spanish where I was attended by Laura Campos, a very friendly person and with an excellent treatment.
BUT..
WHY DO I PUT ONLY 1 STAR?
Well, thats why, for their attention, their friendly and helpful treatment, since I cant give the other 4 stars because there was a lack of transparency from the beginning when I asked how much they charged to prepare my taxes, to which she always replied: - Dont worry young man, we are going to help you here.
BUT.
At the end, when she told me how much the Jackson Hewitt Office was goint to charge me for collecting my Taxes I tought she was joking. $589 dollars !!!
She very politely explained to me that that was what the office charged for doing the Tax preparation but that in my case because it was the first time they where going to make a discount and in the end I only had to pay $510 dollars plus another payment of $172 dollars that she sent me to pay in another office
I paid a total of $682 dollars for my Jackson Hewitt Tax preparation and I only received a $272 refund !!!
My Family and Friends keep telling me that Jackson Hewitt earned more than I did.
Tip:
- If you dont want to run into a surprise like this, demand from the beginning that they tell you how much the services they are going to provide you are going to cost you, not only here in this office, but to any other person you go.
- Do not trust if they only tell you that they are going to help you, demand costs, because otherwise in the end you will have to pay, and a lot..
And when you talk to your friends about your expensive experience with Jackson Hewitt and they give you the cheap reference to they did their taxes with, saving their money, you are going to feel like that office stole from you
That you were cheated..

Business Response on Google Mar 23rd, 2024
Thank you for your feedback Arturo Rodriguez, we appreciate the insight and recognize the interest of our clients regarding lower costs. Please know that we're working hard to manage end costs. With that in mind, we provide the opportunity to build valuable relationships with Tax Pro experts in-person, who spend hours in training courses yearly to offer accurate and professional tax preparation in the local community. We strive to deliver on our brand promise to our clients, which includes reinforcing our services with a Maximum Refund guarantee along with a Lifetime Accuracy Guarantee. If you still feel the charges weren't in line with the value we provide, please contact the the office at 866-770-1040, or reach out to our Client Care team at 800-234-1040. We understand that every dollar matters, and we appreciate the opportunity to be of service. - Jim, Jackson Hewitt

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Overall Rating

Overall Rating
( 90 Reviews )
73
6
3
2
6

Write a Review

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