Chamber of Commerce

      Lancaster Cupcake

      ( 267 Reviews )

      Lancaster Cupcake
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      Hours

      Monday:
      9:00 AM - 8:00 PM
      Tuesday:
      9:00 AM - 8:00 PM
      Wednesday:
      9:00 AM - 8:00 PM
      Thursday:
      9:00 AM - 8:00 PM
      Friday:
      9:00 AM - 10:00 PM
      Saturday:
      9:00 AM - 9:00 PM
      Sunday:
      2:00 PM - 6:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.4 - (267 reviews)
      200
      25
      12
      8
      22
      Read Our 267 Reviews

      Chamber Rating

      4.4 - (267 reviews)
      200
      25
      12
      8
      22
      › ‹
      • John

        Such a cute place! Cupcakes were delicious, and the staff was friendly and quick to help. I added my cupcake to some ice cream; highly recommend for those not dieting :) They had plenty of cupcake flavors to choose from, along with a few softserve ice cream options
        Apr 10th, 2024

      • Robyn Moody

        Wanted to explore downtown Lancaster while visiting. LC atmosphere on the inside was just as comfy as my familyroom feel! Customer service for the WIN and my favorite is the lemon cupcake.
        Apr 8th, 2024

      • Katie Wiggins

        Super moist and delish cupcakes! Stumbled upon this place last night and came back today to get more cupcakes to take home.
        Apr 2nd, 2024

      • Brandi Soberdash

        I just ate a Pot o Gold cupcake from here and I'm about ready to drive 2.5hrs to come for more! OMG!!!! The service over St.Patricks Day weekend was also phenomenal! These girls are quick and very attentive. If there more more STARS to give THEY WOULD GET THEM ALL!!! I'm drooling! I'll BE BACK for sure! BEST CUPCAKE I EVERRRR HAD!
        Mar 16th, 2024

      • Nadia Grant

        My husband and I decided to try this place after I saw them on TikTok. When we first walked in we werent greeted and ignored by the two girls working. Being that it was our first time there was no menu or any signs up showing us what was offered (ice cream or shake option). One girl was sitting on her phone while the other just walking around packing cupcakes. We still decided to try 3 cupcakes. The girl at the register spoke so soft you could barely understand what she was saying. She didnt even ask if we wanted the ice cream option or shake. She was rude ans basically just wanted to get the transaction out the way. I knew when we walked in we should have just turned around. The atmosphere was not friendly. Especially, for new customers. The 3 cupcakes we tired were the coconut one which was dry and the icing was hard, salted Carmel which tasted like artificial flavors and stale, carrot cake which the frosting was hard. I will not even attempt to waste my money on going to the other location. Disappointed and a waste of money.
        Mar 24th, 2024

      Read Our 267 Reviews

      About
      Lancaster Cupcake

      Lancaster Cupcake is located at 24 W Orange St in Lancaster, Pennsylvania 17603. Lancaster Cupcake can be contacted via phone at 717-553-5287 for pricing, hours and directions.

      Contact Info

      •   717-553-5287

      Questions & Answers

      Q What is the phone number for Lancaster Cupcake?

      A The phone number for Lancaster Cupcake is: 717-553-5287.

      Q Where is Lancaster Cupcake located?

      A Lancaster Cupcake is located at 24 W Orange St, Lancaster, PA 17603

      Q What is the internet address for Lancaster Cupcake?

      A The website (URL) for Lancaster Cupcake is: http://www.lancastercupcake.com/

      Q What days are Lancaster Cupcake open?

      A Lancaster Cupcake is open:
      Monday: 9:00 AM - 8:00 PM
      Tuesday: 9:00 AM - 8:00 PM
      Wednesday: 9:00 AM - 8:00 PM
      Thursday: 9:00 AM - 8:00 PM
      Friday: 9:00 AM - 10:00 PM
      Saturday: 9:00 AM - 9:00 PM
      Sunday: 2:00 PM - 6:00 PM

      Q How is Lancaster Cupcake rated?

      A Lancaster Cupcake has a 4.4 Star Rating from 267 reviewers.

      Hours

      Monday:
      9:00 AM - 8:00 PM
      Tuesday:
      9:00 AM - 8:00 PM
      Wednesday:
      9:00 AM - 8:00 PM
      Thursday:
      9:00 AM - 8:00 PM
      Friday:
      9:00 AM - 10:00 PM
      Saturday:
      9:00 AM - 9:00 PM
      Sunday:
      2:00 PM - 6:00 PM

      Related Categories

      Ratings and Reviews
      Lancaster Cupcake

      Overall Rating

      Overall Rating
      ( 267 Reviews )
      200
      25
      12
      8
      22
      Write a Review

      John on Google

      image Such a cute place!
      Cupcakes were delicious, and the staff was friendly and quick to help. I added my cupcake to some ice cream; highly recommend for those not dieting :)
      They had plenty of cupcake flavors to choose from, along with a few softserve ice cream options

      Robyn Moody on Google

      image Wanted to explore downtown Lancaster while visiting. LC atmosphere on the inside was just as comfy as my familyroom feel! Customer service for the WIN and my favorite is the lemon cupcake.

      Katie Wiggins on Google

      image Super moist and delish cupcakes! Stumbled upon this place last night and came back today to get more cupcakes to take home.

      Business Response on Google Apr 3rd, 2024
      Dear Katie,We are thrilled to hear you enjoyed your cupcakes so much that you came back for another visit! It absolutely makes our day to know our treats brought a smile to your face.Thank you for taking the time to leave such a wonderful review. We truly appreciate you coming back and sharing your experience with others.We are always striving to create delicious cupcakes that our customers love, and your kind words motivate us to keep baking! We hope to see you again soon for another cupcake fix.Sincerely,Emily Mitchell, Owner Lancaster Cupcake

      Brandi Soberdash on Google

      image I just ate a Pot o Gold cupcake from here and I'm about ready to drive 2.5hrs to come for more! OMG!!!! The service over St.Patricks Day weekend was also phenomenal! These girls are quick and very attentive. If there more more STARS to give THEY WOULD GET THEM ALL!!! I'm drooling! I'll BE BACK for sure! BEST CUPCAKE I EVERRRR HAD!

      Nadia Grant on Google

      image My husband and I decided to try this place after I saw them on TikTok. When we first walked in we werent greeted and ignored by the two girls working. Being that it was our first time there was no menu or any signs up showing us what was offered (ice cream or shake option). One girl was sitting on her phone while the other just walking around packing cupcakes. We still decided to try 3 cupcakes. The girl at the register spoke so soft you could barely understand what she was saying. She didnt even ask if we wanted the ice cream option or shake. She was rude ans basically just wanted to get the transaction out the way. I knew when we walked in we should have just turned around. The atmosphere was not friendly. Especially, for new customers. The 3 cupcakes we tired were the coconut one which was dry and the icing was hard, salted Carmel which tasted like artificial flavors and stale, carrot cake which the frosting was hard. I will not even attempt to waste my money on going to the other location. Disappointed and a waste of money.

      Business Response on Google Mar 28th, 2024
      Hello Nadia, Thank you for taking the time to share your experience. We're truly sorry to hear that you weren't happy with both the customer service you received and the products you ordered. We sincerely apologize that our customer service wasn't up to par. We take pride in providing excellent service, and your feedback shows we fell short. To understand what went wrong, we'd appreciate it if you could share more details about your experience with our customer service team. Please contact me personally at [email protected]. We are so happy that our Cupcake Split video blew-up on TikTok and we weren’t quite prepared with the signage to meet the demand. We will add a sign ASAP! We'd like to make things right for you. We are happy to offer a replacement, full refund, or store credit. In regards to the customer service, we're actively working on improving training and procedures to ensure a smoother experience for all our customers.We value your feedback and appreciate you giving us the chance to improve.Sincerely,Emily Mitchell Owner, Lancaster Cupcake [email protected]
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      Overall Rating

      Overall Rating
      ( 267 Reviews )
      200
      25
      12
      8
      22

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