Chamber of Commerce

      GIANT Direct

      ( 248 Reviews )

      GIANT Direct
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      Hours

      Tuesday:
      6:00 AM - 10:00 PM
      Wednesday:
      6:00 AM - 10:00 PM
      Thursday:
      6:00 AM - 10:00 PM
      Friday:
      6:00 AM - 10:00 PM
      Saturday:
      6:00 AM - 10:00 PM
      Sunday:
      6:00 AM - 10:00 PM
      Monday:
      6:00 AM - 10:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.5 - (248 reviews)
      103
      40
      36
      16
      53
      Read Our 248 Reviews

      Chamber Rating

      Verified Member
      3.5 - (248 reviews)
      103
      40
      36
      16
      53
      › ‹
      • Richard Nolan


        Apr 9th, 2024

      • Raymond Rodriguez

        Its hard to believe that I had to wait almost an hour just to pick up my groceries from giant direct. It wouldve been faster for me just to step inside the store and shop on my own rather than to let someone else shop for me. The program is awesome for the most part but they just dont have the staff to support the Customer Service behind it. Be aware of the waiting time sometimes to pick up your groceries.
        Feb 28th, 2024

      • Sarah Hartinger

        100% will not be ordering from Giant Direct again. Placed a delivery order to arrive between 6:30-10pm and 10pm rolls around and Ive received no updates regarding my order. The only email I got was that my order had been shopped, so of course I assumed itd be delivered on time. I come to find out (the next day when I called Customer Care) that my order had been cancelled by Giant Direct without giving me any notification whatsoever. To make it right, they offered me a $20 coupon and Im STILL waiting for my refund. So much for making a nice Valentines dinner.
        Feb 26th, 2024

      • Sarah Barry

        Never buy groceries from Giant Direct. Driver showed up an hour late and then just left without delivering my groceries as he claimed I wasnt home. Peapod would not redeliver or lift the hold from my bank account leaving my entire family without food or money to buy food from someone else for the weekend until the hold lifts. Its disgusting how they treated me today. I will never ever spend a dime with you guys again. This is stealing
        Feb 22nd, 2024

      • Denisse Ortiz

        Flash Food will save you a ton of money. And for busy days order your groceries online.
        Feb 18th, 2024

      Read Our 248 Reviews

      About
      GIANT Direct

      GIANT Direct is located at 235 N Reservoir St in Lancaster, Pennsylvania 17602. GIANT Direct can be contacted via phone at (800) 573-2763 for pricing, hours and directions.

      Contact Info

      Languages

      • English
      • Russian
      • Spanish

      Payment Methods

      • AMERICANEXPRESS
      • CASH
      • CHECK
      • DISCOVER
      • MASTERCARD
      • VISA

      Questions & Answers

      Q What is the phone number for GIANT Direct?

      A The phone number for GIANT Direct is: (800) 573-2763.

      Q Where is GIANT Direct located?

      A GIANT Direct is located at 235 N Reservoir St, Lancaster, Pennsylvania 17602

      Q What is the internet address for GIANT Direct?

      A The website (URL) for GIANT Direct is: https://stores.giantfoodstores.com/pa/lancaster/235-n-reservoir-st?y_source=1_NDE5NTUwNS01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

      Q How big is GIANT Direct?

      A GIANT Direct employs approximately 20+ people.

      Q What days are GIANT Direct open?

      A GIANT Direct is open:
      Tuesday: 6:00 AM - 10:00 PM
      Wednesday: 6:00 AM - 10:00 PM
      Thursday: 6:00 AM - 10:00 PM
      Friday: 6:00 AM - 10:00 PM
      Saturday: 6:00 AM - 10:00 PM
      Sunday: 6:00 AM - 10:00 PM
      Monday: 6:00 AM - 10:00 PM

      Q How is GIANT Direct rated?

      A GIANT Direct has a 3.5 Star Rating from 248 reviewers.

      Hours

      Tuesday:
      6:00 AM - 10:00 PM
      Wednesday:
      6:00 AM - 10:00 PM
      Thursday:
      6:00 AM - 10:00 PM
      Friday:
      6:00 AM - 10:00 PM
      Saturday:
      6:00 AM - 10:00 PM
      Sunday:
      6:00 AM - 10:00 PM
      Monday:
      6:00 AM - 10:00 PM
      Nearby Coinstar Locations

      Ratings and Reviews
      GIANT Direct

      Overall Rating

      Overall Rating
      ( 248 Reviews )
      103
      40
      36
      16
      53
      Write a Review

      Richard Nolan on Google

      image

      Raymond Rodriguez on Google

      image Its hard to believe that I had to wait almost an hour just to pick up my groceries from giant direct. It wouldve been faster for me just to step inside the store and shop on my own rather than to let someone else shop for me. The program is awesome for the most part but they just dont have the staff to support the Customer Service behind it. Be aware of the waiting time sometimes to pick up your groceries.

      Business Response on Google Feb 12th, 2024
      This shouldn't be your experience when ordering from us, Raymond. We strive to make every visit with us quick, easy, and enjoyable, so we're disappointed we missed the mark. We appreciate the feedback as we're always improving. We hope you'll visit us again soon for a better experience.

      Sarah Hartinger on Google

      image 100% will not be ordering from Giant Direct again. Placed a delivery order to arrive between 6:30-10pm and 10pm rolls around and Ive received no updates regarding my order. The only email I got was that my order had been shopped, so of course I assumed itd be delivered on time. I come to find out (the next day when I called Customer Care) that my order had been cancelled by Giant Direct without giving me any notification whatsoever. To make it right, they offered me a $20 coupon and Im STILL waiting for my refund. So much for making a nice Valentines dinner.

      Business Response on Google Feb 9th, 2024
      Hi Sarah, we're sorry you didn't have a great experience with GIANT Direct. Your time and patience are important to us, so we want to make sure your experiences with us are seamless and enjoyable. We are escalating this concern. Please reach out to us so we can follow up with you directly: https://giantfoodstores.com/contact-us/.

      Sarah Barry on Google

      image Never buy groceries from Giant Direct. Driver showed up an hour late and then just left without delivering my groceries as he claimed I wasnt home. Peapod would not redeliver or lift the hold from my bank account leaving my entire family without food or money to buy food from someone else for the weekend until the hold lifts. Its disgusting how they treated me today. I will never ever spend a dime with you guys again. This is stealing

      Business Response on Google Mar 8th, 2024
      Hi Sarah, this shouldn't be your experience when ordering from us. It is our goal to provide awesome service and products to cover all of your shopping needs. We are escalating this concern and will contact the store. Please reach out to us at https://giantfoodstores.com/contact-us/ so we can get additional details. We hope we can earn back you trust and confidence.

      Denisse Ortiz on Google

      image Flash Food will save you a ton of money. And for busy days order your groceries online.

      Business Response on Google Mar 5th, 2024
      Hi Denisse, we appreciate your feedback. We are always looking out for our customers and try to offer the best products at great values. We look forward to helping you out again.
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      Overall Rating

      Overall Rating
      ( 248 Reviews )
      103
      40
      36
      16
      53

      Write a Review

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