Chamber of Commerce

      Red Rose Pool Service, LLC

      ( 57 Reviews )

      Red Rose Pool Service, LLC
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      Hours

      Tuesday:
      9:00 AM - 4:00 PM
      Wednesday:
      9:00 AM - 4:00 PM
      Thursday:
      9:00 AM - 4:00 PM
      Friday:
      9:00 AM - 4:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 4:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.9 - (57 reviews)
      41
      1
      0
      0
      15
      Read Our 57 Reviews

      Chamber Rating

      3.9 - (57 reviews)
      41
      1
      0
      0
      15
      › ‹
      • Lynne Polito

        Robert and Nyzair were the most helpful gentlemen ever. They corrected the problem and explained every detail before they fixed it. They went over the system to get me started. I am so pleased with their service and friendliness. Thank you very much.
        Apr 8th, 2024

      • Janet Nguyen

        Scotty and Garry are amazing pool specialists! They have a positive can do attitude. Our pool was unusable with bad water chemistry. They have us swimming again in a timely manner. They are great to work with! Thank you so much!
        Feb 13th, 2024

      • Geoff Clark

        Robert N. And Ray H. were both outstanding technicians. Very professional and courteous and knowledgeable. A pleasure to have them work on my pool. I request that they be assigned to my pool for opening this spring.
        Sep 18th, 2023

      • John Forsyth

        Ive been payying over $300-500/month for their 'platinum' service plan. I feel it's way too much for the service I'm receiving. ive been trying to leave on good terms stating I have found another company offering more services at a lower rate, not complaining just being frugal! I've sent 3 emails and have called with no answer back to cancel their services. 5 days now still no response. Be careful when signing up for one of their monthly packages, they won't call back if you want to cancel. so I reported my credit card lost so they can't charge any more. A pain but at least I have peace of mind not getting charged any further.
        Aug 4th, 2023

      • John

        Red Rose has been opening my older parents(80 years old) pool for the last few years!! They had sold them a seasonal contract. Worst mistake!! They are completely incompetent on opening & maintaining the pools Chlorine levels in check. Just this past week they added excess pounds of liquid chlorine to which it took the levels about a 10. This is the second time in this season they have done this. The first time they added 5 pounds of liquid chlorine one day before July 4th. Which made the pool useless for the holidays. Whats the point using this company if you cant even swim in your pool?
        Aug 4th, 2023

      Read Our 57 Reviews

      About
      Red Rose Pool Service, LLC

      Red Rose Pool Service, LLC is located at 1405 Vermont Ave in Lancaster, Pennsylvania 17603. Red Rose Pool Service, LLC can be contacted via phone at 717-295-7000 for pricing, hours and directions.

      Contact Info

      •   717-295-7000

      Questions & Answers

      Q What is the phone number for Red Rose Pool Service, LLC?

      A The phone number for Red Rose Pool Service, LLC is: 717-295-7000.

      Q Where is Red Rose Pool Service, LLC located?

      A Red Rose Pool Service, LLC is located at 1405 Vermont Ave, Lancaster, PA 17603

      Q What is the internet address for Red Rose Pool Service, LLC?

      A The website (URL) for Red Rose Pool Service, LLC is: https://redrosepoolservice.com/

      Q Is there a key contact at Red Rose Pool Service, LLC?

      A You can contact Brenda Miller at 717-295-7000.

      Q What days are Red Rose Pool Service, LLC open?

      A Red Rose Pool Service, LLC is open:
      Tuesday: 9:00 AM - 4:00 PM
      Wednesday: 9:00 AM - 4:00 PM
      Thursday: 9:00 AM - 4:00 PM
      Friday: 9:00 AM - 4:00 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 9:00 AM - 4:00 PM

      Q How is Red Rose Pool Service, LLC rated?

      A Red Rose Pool Service, LLC has a 3.9 Star Rating from 57 reviewers.

      Key Contacts

      image
      Brenda Miller
      Owner

      Hours

      Tuesday:
      9:00 AM - 4:00 PM
      Wednesday:
      9:00 AM - 4:00 PM
      Thursday:
      9:00 AM - 4:00 PM
      Friday:
      9:00 AM - 4:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 4:00 PM

      Ratings and Reviews
      Red Rose Pool Service, LLC

      Overall Rating

      Overall Rating
      ( 57 Reviews )
      41
      1
      0
      0
      15
      Write a Review

      Lynne Polito on Google

      image Robert and Nyzair were the most helpful gentlemen ever. They corrected the problem and explained every detail before they fixed it. They went over the system to get me started. I am so pleased with their service and friendliness. Thank you very much.

      Janet Nguyen on Google

      image Scotty and Garry are amazing pool specialists! They have a positive can do attitude. Our pool was unusable with bad water chemistry. They have us swimming again in a timely manner. They are great to work with! Thank you so much!

      Business Response on Google Feb 20th, 2024
      Hello Janet - Thank You for sharing about our wonderful technicians we have working at Red Rose Pool Service LLC.. Scotty & Garry have been great additions to our team. We are happy to help and if anything else is needed don't hesitate to contact anytime.

      Geoff Clark on Google

      image Robert N. And Ray H. were both outstanding technicians. Very professional and courteous and knowledgeable. A pleasure to have them work on my pool. I request that they be assigned to my pool for opening this spring.

      Business Response on Google Feb 14th, 2024
      Hello Geoff - Thanks for letting us know about Robert & Ray. We are happy we were able to meet your expectations. We will make every effort possible to accommodate your request to have them at your opening this spring. We appreciate your business.

      John Forsyth on Google

      image Ive been payying over $300-500/month for their 'platinum' service plan. I feel it's way too much for the service I'm receiving. ive been trying to leave on good terms stating I have found another company offering more services at a lower rate, not complaining just being frugal! I've sent 3 emails and have called with no answer back to cancel their services. 5 days now still no response. Be careful when signing up for one of their monthly packages, they won't call back if you want to cancel. so I reported my credit card lost so they can't charge any more. A pain but at least I have peace of mind not getting charged any further.

      Business Response on Google Jul 17th, 2023
      Hello John - Thank you for your constructive feedback and what we can do better as an organization moving forward. We are disappointed in losing a customer, especially when the entire ordeal could've been remedied with better communication. In review of your file you are absolutely correct that when you notified us after hours on 7/16 and communicated your decision to terminate the relationship a simple response on 7/17 acknowledging your message with information that you had a zero balance on your account and no further charges would incur would have been the correct direction to take. For this we sincerely apologize. In addition to that in review of your file I see that in our professional opinion you needed a licensed electrician to remedy your issue which unfortunately we do not offer for liability reasons. If that ended up not being the case, again we apologize for any inconvenience this caused. We wish you luck in the future and if anything is needed from us we would be grateful for the opportunity to win you back. Thank You

      John on Google

      image Red Rose has been opening my older parents(80 years old) pool for the last few years!! They had sold them a seasonal contract. Worst mistake!! They are completely incompetent on opening & maintaining the pools Chlorine levels in check. Just this past week they added excess pounds of liquid chlorine to which it took the levels about a 10. This is the second time in this season they have done this. The first time they added 5 pounds of liquid chlorine one day before July 4th. Which made the pool useless for the holidays. Whats the point using this company if you cant even swim in your pool?

      Business Response on Google Jul 29th, 2023
      Hello John - Thank You for your constructive feedback on the service we have been providing your parent's pool this year. We take all feedback both positive and negative very seriously as we are always looking to provide the best service in the industry. Upon review of your file admittedly it has been a struggle this year to maintain a consistent chlorine level mainly due to the high nitrate levels in your pool which you are aware of. With high nitrate levels as I'm sure your aware effects maintaining a consistent chlorine level. As we have previously communicated the only option to rid the water of nitrates is to drain and refill the pool with fresh water. We do use liquid chlorine on occasion in certain situations as it's the fastest way to address low chlorine readings so hopefully the water is not conducive to algae growth. We sincerely apologize for using liquid chlorine, especially after you requested us not to use after 6/28. We do have other ways to address your chlorine issues moving forward. Please do not hesitate to call into the office at anytime and speak to the general manager directly if any more issues or questions arise. You are long time customers at Red Rose and we look forward to continuing our relationship.
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      Overall Rating

      Overall Rating
      ( 57 Reviews )
      41
      1
      0
      0
      15

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