Fulton Bank

Nov 25th, 2022

After being insulted by multiple employees I was finally refunded a whopping 6 dollar service fee, which was due to a glitch on their end.
Jul 10th, 2022

Dec 6th, 2021

Great and fast service
Mar 19th, 2021

If I could give LESS than 1 star, I would. Your customer service has gone downhill severely over the years. I recently called your Quarryville branch with a simple question, I was placed on hold, and then a minute later was told "call the 800 # on the back of your card". Are you kidding me???? I don't blame the employees at the Qville branch. I blame the individuals up the proverbial chain of command that are imposing rules and guidelines on the branches. What was once a community/family-oriented bank, has now become a "sorry, we're too busy to help you" bank. I am seriously considering moving my money to another bank. STOP encouraging your employees to push off your customers. I am so disappointed in the cold changes you've made to Fulton Bank. When I called customer service (ya know, the "800" number on the back of my card???) I waited in line for close to 15 minutes.  Hire more people and act human/humanely towards your customers. Whatever changes your upper management is making are crap.
Feb 8th, 2023