Joe's Auto Repair & Towing LLC
-
1120 Dillerville Rd Suite 4
Lancaster, PA 17601 - 717-509-4511
Hours
Chamber Rating
-
Terry Rematt
Apr 27th, 2023 -
Nelson Quinones
Great,good service.been going here since 2017.
Apr 19th, 2023 -
Rafael Bravo
(Translated by Google) Good people and very professional (Original) Buenas personas y muy profecinales
Mar 10th, 2023 -
Richard Johnson
Kind fare, will work with you
Feb 27th, 2023 -
Amasa Sweeney
The front desk Representative was rude, impatient and entitled. I asked them to look at one brake pad while my car was getting the oil change. They checked and quoted me a ridiculous amount just to change 2 brakes. I declined the brake service. Later when I came in to pick up my vehicle they added a ridiculous fee for looking at the brake pad. When I questioned the fee, the female at the desk responded and said, nothing in this world is free, it is what it is. I never asked them to do it for free, I just wanted a better understanding of why they were trying to charge me so much. She then proceeds to let me know that her dad owns the garage and hes gonna say exactly what she said. I waited speak with her dad. After he literally said what she said verbatim, I explained that Im not asking for a free service. In fact Im already a paying customer, I just wanted him to explain to me why he charged $75 just to look at one brake pad when you already have the car up and your changing the oil and rotating the tires. He could not explain why. Midway through his fumbled explanation he waved me off decided to only charge me $50 to look at the brakes on top of the $90 for the oil change, which is ridiculous. Ive never had these issues with them until I had to deal with the nasty, entitled front desk rep. These are not professionals! I do not recommend this garage if you value customer service. Services: Brakes, Oil change
Feb 20th, 2023
Contact Info
- 717-509-4511
Questions & Answers
Q What is the phone number for Joe's Auto Repair & Towing LLC?
A The phone number for Joe's Auto Repair & Towing LLC is: 717-509-4511.
Q Where is Joe's Auto Repair & Towing LLC located?
A Joe's Auto Repair & Towing LLC is located at 1120 Dillerville Rd Suite 4, Lancaster, PA 17601
Q How big is Joe's Auto Repair & Towing LLC?
A Joe's Auto Repair & Towing LLC employs approximately 20+ people.
Q What days are Joe's Auto Repair & Towing LLC open?
A Joe's Auto Repair & Towing LLC is open:
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: Closed
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Q How is Joe's Auto Repair & Towing LLC rated?
A Joe's Auto Repair & Towing LLC has a 4.5 Star Rating from 143 reviewers.
Hours
Ratings and Reviews
Joe's Auto Repair & Towing LLC
Overall Rating
Overall Rating
( 143 Reviews )Terry Rematt on Google
Nelson Quinones on Google
Great,good service.been going here since 2017.
Rafael Bravo on Google
(Translated by Google) Good people and very professional
(Original)
Buenas personas y muy profecinales
Richard Johnson on Google
Kind fare, will work with you
Amasa Sweeney on Google
The front desk Representative was rude, impatient and entitled. I asked them to look at one brake pad while my car was getting the oil change. They checked and quoted me a ridiculous amount just to change 2 brakes. I declined the brake service. Later when I came in to pick up my vehicle they added a ridiculous fee for looking at the brake pad. When I questioned the fee, the female at the desk responded and said, nothing in this world is free, it is what it is. I never asked them to do it for free, I just wanted a better understanding of why they were trying to charge me so much. She then proceeds to let me know that her dad owns the garage and hes gonna say exactly what she said. I waited speak with her dad. After he literally said what she said verbatim, I explained that Im not asking for a free service. In fact Im already a paying customer, I just wanted him to explain to me why he charged $75 just to look at one brake pad when you already have the car up and your changing the oil and rotating the tires.
He could not explain why. Midway through his fumbled explanation he waved me off decided to only charge me $50 to look at the brakes on top of the $90 for the oil change, which is ridiculous.
Ive never had these issues with them until I had to deal with the nasty, entitled front desk rep. These are not professionals! I do not recommend this garage if you value customer service. Services: Brakes, Oil change
Overall Rating
Overall Rating
( 143 Reviews )Write a Review
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