Lebzelters Total Car Care

Don't waste your time here. My wife took her car for N oil change. A month later her check engine light came on and the car was shaking. They were short on the required oil by about 2 quarts. Not only that there was no gasket around the drain plug so I'm sure it leaked in that month. We almost had to replace the engine. We called and they didn't apologized. I've spend the last month waiting on a check because they said they would reimburse us for the oil change. Now they told me I have to call corporate. Go to Walmart they'll probably be nicer
Mar 29th, 2016

Trustworthy mechanics. Great place.
Dec 11th, 2015

Awful customer service. I felt like they didn't want my business and they was annoyed that I brought my car in to be serviced. On top of that, they told me it would be 5 days until they were able to get a necessary part for my car, and I couldn't drive it until the part arrived. I used my wife's car, went to Pepboys, bought the $2 part, came back and the car was fixed in 10 min. Never taking my business back.
Oct 4th, 2015

Great customer service, minimal wait times, jobs are done well. Even loosened my oil filter that previous owner's shop over-torqued, for free!
Sep 12th, 2015

While visiting Lancaster from out-of-state, I had a problem with my car. Fred got me in right away and his mechanic fixed the problem in no time. I wholeheartedly recommend this shop.
May 27th, 2015