The Tax Lady LLC

Feb 27th, 2024

The absolute worst. My fianc has gone to her for his taxes a few times and now we are dealing with discrepancies for the last THREE YEARS over her own mistakes. We called about the mistakes, talked to her on the phone once tried to call back 2 more times to ask more questions to hopefully resolve the issues then got an email that she has dropped him as a client. Very unprofessional. And let me just add it was as simple as an address that he was NOT even living at!! Bonnie, I see that you always respond to peoples bad reviews of your business with smart remarks. Dont even bother. I will make sure everyone that I know will never give you business.
Feb 21st, 2024

Feb 20th, 2024

Wanna know how I know this is a review that is true? She blocked me on Facebook because she couldn't justify her horrible business practice. So last year I gave a negative review for this business on Facebook that simply said "it has been 2.5 month since you've had my taxes and they still aren't done". This year (a week before taxes) I get a letter stating that since I complained that it was taking so long I have to find another tax person. What a terrible business practice to try and justify your screw up. I will definitely be finding another tax person anyway, but everyone else should as well. This place is terrible to begin with. You cant even go inside and aren't allowed to wear cologne or perfume when you pick up your taxes because the owner doesn't like smells. Laughable. I just got a reply from her that stated I verbally abused her employees... When I picked up my taxes I said "wow, it took 3 months to do these? That's terrible.". Sounds like she can't take criticism and is the type to automatically call something "verbal abuse" when it doesn't align perfectly with someone praising her.
Jan 19th, 2023

Bonnie has no control over her employees. They are very rude and unprofessional. No communication between them. They say one thing and do another. And if you have proof that they are lying. They threaten to call the police and 9 times outta 10 they never show because this is a ongoing problem. Besides that everyone knows your business. There is no privacy. What ever happen to hippa. I wish everyone the best with dealing with the tax lady's unpleasant, unworthy, supposedly professional employees!! Hey this was six years ago. If I was recording your staff without their knowledge then you wouldnt know that I was recording your staff. so I dont understand where you have got that information from.But further proves my point. But thank you for your response. I hope you have a better day.
Nov 23rd, 2022