Bank of America Financial Center

Very difficult to deal with.
Mar 9th, 2024

Im very thankful to Harsh, Craig, and Frank for a wonderful experience! They were all incredibly helpful and kind.
Feb 15th, 2024

The worst experience with a bank I've ever had. I was preventedfrom cashing a legitimate check by the bank Manager Harsh went to get. They told me I had to deposit it. I didn't want an account. He said there was a note on my account saying I had to deposit. He said he didn't know why. I called the entity who sent me the check and they said it was clear. So now I'm wondering what's going on. They chose to treatme like I was up to something. I was in the bank for well over an hour. They were ignorant and bias. Harsh did his job. He should be excluded from the debacle. I observed the difference in how they treated every other customer. I never said anything disrespectful. I never seen these guys before in life. I deposited the check finally. They forced me to deposit the check to be sure that I was legitimate. Instead of cashing the check that had Bank of America on it. They charge 8.00 to cash. The Manager can't handle authority. He was totally against me. From the time he opened his mouth. To him and Craig my life was a joke to them. Laughing getting in a damn huddle like to talk like the Steelers. Don't erase or send a pretext respond either. People need to know what happened. I get home my phone rang just as I crossed the threshold. It was The District Manager calling about an incident report. I done nothing. Craig decides to tell the his side of the story in my absence. He told on himself to cover his behind. That was his guilt. He didn't want to help me at all. When I asked questions he was ignorant . He wouldn't help me with small things. It is a shame a black man should be subjected to this sort of behavior from a Manager and a teller. I kept my composure. Send me replies with an attorneys number immediately ! Part of the experience . I don't want to use the attorney I previously had. COMPANY'S ARE BUILT. THE BUILDING PROCESS CONSISTS OF MANY CONSUMERS NOT JUST A PARTICULAR INDIVIDUAL OR KIND OF PERSON. ITS PEOPLE. WHY DID CRAIG CALL AND TELL HIS STORY TO STAFF ? THAT WAS VERY RARE AND WEIRD I THOUGHT. BANK OF AMERICA NEEDS SOME ADJUSTMENTS OF MINDS NOT TRANSFERS OR SOMETHING LIKE THAT. ITLL CONTINUE TO GO ON. REMEMBER GOD HERES THOSE CONVERSATIONS ABOUT US THAT WE DONT HEAR. HE PROMISES PROTECTION AND DIRECTION. I WOULD LOVE TO SEE YOUR FUTURE GUYS.
Jan 7th, 2024

Dec 23rd, 2023

My father & I were both greeted immediately as we came in. We didn't have am appointment so they let us know it would be a 45min wait ir we could make an appointment and come back. While we were deciding on whether to make an appointment or come back we were helped out by a Mr.Frank Bacon. He ended up helping us with my dad's request. He was very patient & helpful with us. We appreciated his help, & my dad was satisfied.
Nov 29th, 2023