First National Bank

Horrible experience with this Bank. I had a joint account with my wife and they would allow her to perform actions on the account without any confirmations on my end. They basically gave her all authority over my account and never asked me any questions as to any transactions. I tried to close the account once we were separated and they told me they needed her approval in order to due so. Then when she closed the account I was not notified at all and the account was closed without my knowledge!
Apr 2nd, 2024

Tried to get a loan ended up just dropping everything because the person took for ever i was never given a call to update me or ask for anything i would call THEM and then they would tell me i needed this and that i provided what they asked fast i dont think Leigh gives her all to their clients.Felt like they didnt care/ she didnt try at all.
Sep 21st, 2023

I'm 17 and got scammed and lee had ME feeling like a criminal when i asked for help she straight up scolded me because I compromised my account. she just repeatedly told me how i was in the wrong instead of helping me take the steps to get my account back?? super helpful!!
Aug 28th, 2023

First national should close all there banks. They are extremely extremely slow and there online from account to account is bad. I'll be closing my accounts there soon and going to Belco
Mar 8th, 2023

I sort of blame myself for not closing my accounts sooner. The red flags were there. Their customer service is atrocious. For some reason I couldn't use my card and the disrespect, rudeness, and just down right meanness I experienced trying to find out why, was the final straw. Been banking with them for almost a decade. Leigh shouldn't be a manager. With her being a manager and being rude, condescending, and aggressive, you can see that style incorporated in her employees. Tony is the only saving grace. He has always been a professional no matter the situations I observed him to be in. You know it's bad when you wait just for him to avoid the potiential of getting talked to ridiculously/rudely. Don't bother doing business with them. Save the headache.
Feb 22nd, 2024