Faulkner Body Works

I called and left several messages asking about getting my car worked on and nobody ever called me back. Went somewhere else that actually cares
Apr 9th, 2024

What a joy it was to be met Upon entering Faulkner collision center by Miss Sarah. She is extraordinary with her public relations and makes everyone feel welcome and taken care of. John was also very good at what he does. We appreciate the service you had provided I would recommend you to anyone.
Mar 19th, 2024

First of all, I never leave reviews, let alone negative reviews, but my experience here was bad enough to bring to others attention. Brought my car in after an accident to get repaired and was told it would take approximately one week. A week goes by and I hadnt heard one update from them so I called and the person at the front desk says it will be a couple more days as theyre waiting for parts. Call a few days later after my insurance agent said they had tried calling four times, left voicemails and were not hearing back from the shop. I tried calling several times, leaving voicemails, and nobody was returning my call. The woman at the front desk who answered the call was extremely rude and kept forwarding my calls straight to voicemail. Turns out what happened is that they never checked in my car So didnt realize that it was there and had to scramble last minute to get the work done. Which is interesting because when I had called a week prior, I mustve been lied to as the woman at the front desk said they were just waiting on parts. I may have been more forgiving if instead of ghosting me, they had called me the second they realized their mistake to let me know the situation right away, instead of ignoring my calls and causing me extreme anxiety over what on earth was happening with my car. I was even concerned enough to check the location of my car and make sure it was even at the shop! Overall, very very poor experience and I will not be coming back here if needed in the future.
Mar 8th, 2024

Mar 4th, 2024

Great folks here doing great work on your vehicle.
Feb 29th, 2024