Allison Park Automotive

We have been going here for years. Excellent and trustworthy service!
Apr 7th, 2024

Im writing this review for anyone like me that is looking for a great mechanic that you can trust! Im not the person to write reviews.. but Ive never had great service like this before so I feel like I have to! My long time mechanic that I had for a decade plus was retiring and referred me to Allison Park Automotive and said Todd is someone you can trust! He was right!! I called and asked if they had any availability in the near future and Katherine (Kat) was able to get me in within a couple days for service. Drop off was simple a beautiful drive through North park to Executive drive, which is off the main road heading to route 8, they have their own huge complex that is great for drop off with a key drop at office side and plenty of space to drop off your vehicle in a well lit parking lot that is under camera surveillance so you feel comfortable! The day after drop off, around noon I received a call from Todd explaining the issues and that because of the suspension work with the upper control arm it would need alignment so I could pick it up the next day, that alone one day service for that job was great to me but to my surprise he was able to get the whole service done that day! Yes, one day! upper control arm two front rotors and an alignment in one day I cant be happier with the service from Todd, To the office, Kat is so friendly and easy to work with scheduling so customer friendly all around with this place so happy and thankful that a place like this still exist nowadays you dont receive this kind of service!! I feel like this is the service and customer appreciation that you only hear about back in the day! and if that is important to you like it is to me with a household that has multiple cars and with prices these days for new vehicles or used vehicles keeping your vehicle(s) running is more important than ever!! A huge thanks to Kat, Todd, and Lila the shop dog! For making my day!! Thanks for a great customer experience and outstanding service!! I will definitely pass the word to anyone in need of a great mechanic they can trust!! And great customer service!! You have a customer for life!! Keep up the great work it means a lot to us!!
Feb 17th, 2024

Todd is great. Always fair and friendly. Very trustworthy with a faith filled staff.
Jan 18th, 2024

If you want your car fixed right and fair expenses Todd and his crew are amazing.
Jan 18th, 2024

Great and fast service! Todd is an expert in anything auto!! My go to guy for my Jeep, Ford and Fiat!
Nov 23rd, 2023