Harte Hanks

May 24th, 2023

Sep 18th, 2020

I've had the pleasure of working with this company until very recently. It's a call center that's conveniently located in Trevose, which is very accessible by SEPTA, as well as off of Route 1 and the PA Turnpike, and near the Neshaminy Mall. Like most call centers, the set-up is open, so there are no cubicles, albeit there are dividers that serve as boundaries between desks. Generally, it's a clean desk policy, which means no pens, pencils, cell phones, etc. What's unlike most call centers is the break area is an open area (no walls, doors, etc), complete with refrigerator, six microwaves, a toaster oven, coffee maker, vending for snacks and soda and two water dispensers (one also dispenses ice). Besides plenty of seating, including along the wall, there's an island counter for when folks want to prep their meals, or put food out for a party. There's a couple of areas where folks can watch TV, play video games (thanks to two large screen TV's), read or take a nap. The area itself provides a view of Bucks County (the fall view with the leaves changing was awesome!). If you want to go outside to enjoy nature, you can walk the grounds, and there's a picnic area. You also have your choice of food options from fast food restaurants from McDonald's, Chick-fil-A, Starbucks and Wendy's, as well as Red Robin, the Cracker Barrel, Bertucci's, Chipotle and Panda Express. For shopping, there's Wal-Mart and Lowe's if you need to get something for home. Different mid- to large size businesses use call centers to handle their customer service, and more of them use domestic (U.S.-based) centers to provide peace of mind to American consumers. I worked as an agent for an insurance company based in Ohio, so when I assure my callers than I'm in Eastern PA, it's a load off of their minds.
Oct 14th, 2019

Dear Google, just because I work in the same building, doesn't mean I "was there".
Dec 3rd, 2018

Feb 7th, 2017