Moe's Southwest Grill

Wow! Thank you so much for the kind feedback. We were way busier than we ever could have imagined. Our team worked hard to manage it the best they could. Thank you for such an awesome review!

ChatGPTChatGPTDear Andrew,I extend my sincere appreciation for taking the time to provide us with your valuable feedback. Firstly, I must offer my apologies for the oversight regarding your salsa and beans, as well as the inconvenience you encountered with the app.Recently, we celebrated National Burrito Day, which resulted in a surge of orders and customers. While ensuring order accuracy remains paramount, it's regrettable that amidst such high volume, occasional errors occur. Please accept our heartfelt apologies for any inconvenience caused.Regarding the app's performance, the increased volume of orders may have led to some technical glitches. Rest assured, we will promptly communicate this issue to our corporate team for resolution.As for the tipping situation, please know that you are under no obligation to leave a tip. We don't expect our customers to supplement our employees' wages; however, some patrons choose to do so out of appreciation for the hard work our staff puts in. It's worth mentioning that our team members are well-compensated and enjoy excellent benefits.Thank you once again for bringing these matters to our attention. Your feedback is invaluable as we continuously strive to enhance our services.

WELCOME TO MOE'S!!!!!! Oh no! We are so sorry to hear we didn't meet your expectations. We will be sure to have our crew work on their "Welcome to Moe's". Thanks for letting us know :)