Candlewic

Everything was well prepared and delicious.
Apr 2nd, 2024

Back up hill off street to dock
Mar 27th, 2024

My sister ordered fragrance oil from this company and the tracking shows that product is delivered with picture of package on the door except product is no where to be seen. She claimed at UPS and after a few days , a message came saying that case is closed with the same picture. She paid to Candlewic for the product and UPS for the delivery including tax but got nothing in return.
Jan 6th, 2024

Nov 18th, 2023

Ordered expedited shipping and never received package. Emailed them and after 5 days of no response, I called them. Was greeted with an attitude that the box never got back to them even though the UPS order said it was returned to them. Then they called back and told me they did have the box afterall. But after all of that, can't do any refund of the package that took 2x as long to come, the horrible customer service and no credit to the account to make up for it. As a business owner, I'm shocked at how they run their business, don't recommend at all. Not only that they lied about not getting the box back or just are incompetent, either or. Very frustrated as now I'm back ordered on candle orders and they had zero remorse. Looking back on it, I should have read the reviews before ordering from them - seems if they mess up an order they take no accountability, don't check their emails and just run a horrible business at this point. Bc those bad reviews go back YEARS. My mistake. There are a lot better vendors out there who actually care about their clientele.
Jan 12th, 2024