Christian Brothers Automotive Downingtown

Christian Brothers Automotive Downingtown
Yext Power Listing.

Hours

Saturday:
Closed
Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM

Chamber Rating

Verified Member
4.8 - (68 reviews)
63
1
0
0
4
Read Our 68 Reviews

Chamber Rating

Verified Member
4.8 - (68 reviews)
63
1
0
0
4
  • Winston Foster

    I went to the Christian Brothers for help with the Electrical issue Im having with my car. Its a huge mystery why my refuses to start if it sits for 3 or more days. The most frustrating thing Ive ever seen in my 74 yrs. Anyway, they presented me a very effective and simple solution to my problem. Also, while they had my vehicle, they advised me of other possible issues to be aware of in the future and a free estimate for those issues. They were fast, efficient, kind and professional.
    Mar 10th, 2024

  • Dave G

    I contacted CBA back in November about having the engine replaced in my Cadillac. I was told by Michelle on the phone that she would have a quote over to me by the following week. I was pleasantly surprised that they were willing to do the work as not many others were interested. I followed up the following week and Michelle stated that she was still sourcing parts and would need more time. I was fine with that. She said she'd follow up in a week. She never followed up. Its now March and she still hasn't given me a price quote. I have emailed several times only to get the runaround and she never answers my questions. I emailed two days ago asking if this was ever going to happen and to please just tell me if she could help me or not. She responded with "I have been trying to locate new engines for you on this one as you requested" and nothing more. I personally have located 3 new engines on my own- I don't understand why this has taken so long and why I am being given the runaround. If you can't help me just say so- don't lead a potential customer on. Its just plain rude and bad business practice. Michelle- you're a complete flake. I don't want to see a response to this either that states, "we're sorry we didn't meet your expectations as we strive to give excellent service". You're not sorry and you clearly don't strive to give good service. Thank you for wasting my time and leading me on to believe you could help me.
    Mar 18th, 2024

  • Team Bruno

    I recently had my 2003 Honda Civic Hybrid serviced at Christian Brothers Automotive Downingtown. The car had a problem starting. I made an appointment to drop the car off on Sunday night and they started checking the car early Monday morning. I told them that I thought the hybrid motor battery may need to be replaced, because it was older. They checked everything and only found an inexpensive problem. They fixed it promptly and even sent a shuttle car to pick me up to get my car. I would highly recommend this service center for their honest service and True Christian Integrity. I can easily see that they follow true Biblical standards in their business operations.
    Mar 1st, 2024

  • Tori Swan

    I am completely car illiterate and they have saved my life! Their shuttle service is also a life saver! Will go back here forever!
    Feb 27th, 2024

  • George Randolph Scholl

    Christian Brothers Automotive shop in Downingtown is very good and reliable, nice staff, great mechanics team, and reasonable prices. They do a great job of taking photos of the specific parts of the car needing work which they send you right away to verify needed repairs so you can decide what you want done before they do the work. Very trust worthy.
    Feb 20th, 2024

Read Our 68 Reviews

About
Christian Brothers Automotive Downingtown

Since 1982, Christian Brothers Automotive has sought to change the way customers think about auto service by providing knowledgeable, honest, and genuine car repairs. For over 36 years and across 29 states our guiding principle of “Love Your Neighbor As Yourself” has pathed the way for exemplary customer service. Every guest is approached with transparency, integrity, and compassion to make auto repair easy for every car owner! For auto repair services you can trust, choose Christian Brothers Automotive

Contact Info

Questions & Answers

Q What is the phone number for Christian Brothers Automotive Downingtown?

A The phone number for Christian Brothers Automotive Downingtown is: (484) 364-2713.


Q Where is Christian Brothers Automotive Downingtown located?

A Christian Brothers Automotive Downingtown is located at 399 W. Uwchlan Ave, Downingtown, Pennsylvania 19335


Q What is the internet address for Christian Brothers Automotive Downingtown?

A The website (URL) for Christian Brothers Automotive Downingtown is: https://www.cbac.com/downingtown/


Q What days are Christian Brothers Automotive Downingtown open?

A Christian Brothers Automotive Downingtown is open:
Saturday: Closed
Sunday: Closed
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM


Q How is Christian Brothers Automotive Downingtown rated?

A Christian Brothers Automotive Downingtown has a 4.8 Star Rating from 68 reviewers.

Hours

Saturday:
Closed
Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM

Ratings and Reviews
Christian Brothers Automotive Downingtown

Overall Rating

Overall Rating
( 68 Reviews )
63
1
0
0
4
Write a Review

Winston Foster on Google

image I went to the Christian Brothers for help with the Electrical issue Im having with my car. Its a huge mystery why my refuses to start if it sits for 3 or more days. The most frustrating thing Ive ever seen in my 74 yrs.
Anyway, they presented me a very effective and simple solution to my problem. Also, while they had my vehicle, they advised me of other possible issues to be aware of in the future and a free estimate for those issues.
They were fast, efficient, kind and professional.

Business Response on Google Mar 16th, 2024
Winston, it's gratifying to know we could provide an effective solution to the electrical issue with your car. We aim to keep our customers well-informed about their vehicle's condition. Gratefully, Christian Brothers Downingtown

Dave G on Google

image I contacted CBA back in November about having the engine replaced in my Cadillac. I was told by Michelle on the phone that she would have a quote over to me by the following week. I was pleasantly surprised that they were willing to do the work as not many others were interested. I followed up the following week and Michelle stated that she was still sourcing parts and would need more time. I was fine with that. She said she'd follow up in a week. She never followed up. Its now March and she still hasn't given me a price quote. I have emailed several times only to get the runaround and she never answers my questions. I emailed two days ago asking if this was ever going to happen and to please just tell me if she could help me or not. She responded with "I have been trying to locate new engines for you on this one as you requested" and nothing more. I personally have located 3 new engines on my own- I don't understand why this has taken so long and why I am being given the runaround. If you can't help me just say so- don't lead a potential customer on. Its just plain rude and bad business practice. Michelle- you're a complete flake. I don't want to see a response to this either that states, "we're sorry we didn't meet your expectations as we strive to give excellent service". You're not sorry and you clearly don't strive to give good service. Thank you for wasting my time and leading me on to believe you could help me.

Business Response on Google Mar 14th, 2024
Dave thank you for reaching out with your feedback about your recent interaction with our facility. We are sorry we fell short in our communication with you while trying to put together a detailed estimate for the engine replacement on your 1987 Cadillac. We had contacted our vendors for assistance in locating an available engine that met our guidelines. A 1987 engine falls outside of where we traditionally source powertrains from. With all powertrain replacements we have to utilize our trusted sources to ensure quality and the ability to place any level of warranty on the repair for you. We were hopeful to be able to find a quality engine that would meet those standards as we strive to always find a successful resolution. Michelle serves many roles in our facility and customer experience is the most important one. That said, I acknowledge and agree with you that we should have been more direct earlier in the process and let you know that we were not having success in locating a quality replacement that our shop would be comfortable installing in your vehicle. We apologize for any frustration this has caused you and wish you all the best. Respectfully, Christian Brothers Automotive Downingtown.

Team Bruno on Google

image I recently had my 2003 Honda Civic Hybrid serviced at Christian Brothers Automotive Downingtown. The car had a problem starting. I made an appointment to drop the car off on Sunday night and they started checking the car early Monday morning. I told them that I thought the hybrid motor battery may need to be replaced, because it was older. They checked everything and only found an inexpensive problem. They fixed it promptly and even sent a shuttle car to pick me up to get my car. I would highly recommend this service center for their honest service and True Christian Integrity. I can easily see that they follow true Biblical standards in their business operations.

Business Response on Google Feb 13th, 2024
We're grateful for your recognition of our commitment to integrity and honest service. It's rewarding to know our approach aligns with your expectations. Thank you for the strong recommendation. Gratefully, Christian Brothers Downingtown

Tori Swan on Google

image I am completely car illiterate and they have saved my life! Their shuttle service is also a life saver! Will go back here forever!

Business Response on Google Mar 8th, 2024
Tori, we're so pleased to have been able to support you and that our shuttle service was a big help. Your continued trust is something we deeply value. We look forward to being there for you whenever you need us. Gratefully, Christian Brothers Downingtown

George Randolph Scholl on Google

image Christian Brothers Automotive shop in Downingtown is very good and reliable, nice staff, great mechanics team, and reasonable prices. They do a great job of taking photos of the specific parts of the car needing work which they send you right away to verify needed repairs so you can decide what you want done before they do the work. Very trust worthy.

Business Response on Google Feb 11th, 2024
Your confidence in our reliability, team, and transparent practices is something we take great pride in. We're glad the photos provide you with trust in our recommendations. Gratefully, Christian Brothers Downingtown

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Overall Rating

Overall Rating
( 68 Reviews )
63
1
0
0
4

Write a Review

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