Velocity Energy and Home Solutions

Great company to work with! They helped us so much! Five Stars
Mar 3rd, 2024

Chris was very professional and informative, giving options, and Edgar was very knowledgeable and helpful with the install and showing me how the system works. I would recommend this company as a first choice for solar installation and having peace of mind. I am happy with everything. Best solar company on the market now. Very professional and clean, one day install, what a great experience. Thanks, Chris and Edgar for introducing me to your company.
Feb 19th, 2024

Long delay by Velocity to put thru paperwork causing me to pay both normal utility bill and payment for system. Was told the money for the first payment would be sent back to me, but it never came. I still pay around 60 dollars a month to utility company on top of my system payment. I have received nothing but false promises from numerous people in this company. From salesman, his manager, and the owner of this company. I would not recommend this company to anyone. *** Update one inverter stopped working around October 30th. The Enphase app was the only reason why I knew this occurred. (Salesman advised if something was wrong with the system they would contact me to fix it, and that it was a full monitoring service. Obviously also not true.) I called Enphase to find out why the panel was not showing power making. Enphase found after running a scan on the system that the panel inverter was not working correctly. Enphase was not able to fix it via networking, so they contacted Velocity to advise for the need of service. Velocity energy responded out and advised a new inverter was needed. The inverter was shipped directly to my address. The package had a contact number for the person working on my site. Not using his name on this post. I called numerous times with no answer and the message service for his number was full. I finally got thru after numerous attempts and advised the part arrived. Was told the office was closed and that he would let them know so they could schedule the next week. This was at the end of November. As of yesterday I finally was able to get the contact person on the package out to install the micoinverter. However, the panel is still not working. Was on the phone again with Enphase who attempted another scan to get the serial number for the new inverter so it would communication with the system. Apparently this is the job of the installers. Again I now have to wait until Velocity does the job they are supposed to do to have the system working at 100 percent again. Less than a full year into my system being installed and it's been nothing but a headache. If I could give the mirrored responce in my paying for the system I am sure they would have issue with the relationship as well. They got their money and don't really seem to care about the follow thru.****
Feb 17th, 2024

Edgar & Chris were incredible representatives of Velocity Home Solutions! They were were able to answer all of my questions, stayed in contact with me during the installation and, after 5 weeks of enjoying my solar, still respond to my questions. The app is awesome.like having a new game on my phone! I could even see when my dryer began to pull more energy. This can be a real help in determining your energy usage. Many thanks to Edgar, Chris & Velocity Home Solutions for a job well done & a great product.
Feb 15th, 2024

We got our solar installed a couple months ago and it was truly painless. Edgar and Gavin were so professional and took such great care of us through the whole process. I would totally recommend Velocity and Edgar's team to everyone.
Feb 3rd, 2024