Clearview Federal Credit Union

Always something. Rather it be the ATM taking money and not counting it. Or my personal favorite, the ATM not being able to take cash, causing me to overdraft and get slapped with there insane overdraft fee. Can't wait to get away from this place.
Sep 9th, 2023

After patiently waiting over 25 minutes to have one paycheck cashed because of a direct deposit issue with my company and asking the branch manager to waive the five dollar fee for my company NO was the answer! WOW Ladies were very friendly the manager was absolutely disappointing Ive never heard of somebody saying no to a one time five dollar fee waiver, stay away!! I paid $5 to sit in a chair for 20 minutes Ohhh! And I asked for big bills I was told theyre all out lol Edit- it was a very positive enjoyable experience throughout the whole process up until that, No need to reach out to me thank you.
Aug 23rd, 2022

TL; DR: probably a fine bank according to the guy in the parking lot, but my experience was not great customer service I went in to learn more about their business accounts. I waited a few minutes and was approached by an employee with a printout of required documents. I explained I just had some questions and wasnt prepared to open an account. She told me once I had these documents, I could schedule an appt to set up an account. I asked her to explain the documents and she referred me to the websites to get them. It seemed like that's what she was prepared to talk about and our conversation was over, so I awkwardly asked the questions I came in to ask in the middle of the lobby. Between each of her answers, she reiterated they were short staffed (there were two tellers and three other employees, and I was the only customer right then) and my best bet was to set up an appt and bring those documents, among reminding me that this information was probably on the website. I asked her about interest rates, and that stumped her, but she did remind me it was probably on the website before going back into her office to check. I stood in her doorway as she navigated the website, which she did have to search around a bit - it didn't seem intuitive. Finally, she got to the interest rates and we looked at them together... but not before she told me two more times about all the information on the website. Listen, I'm a young 30-something, I know about the internet. I took time out to specifically go to the brick and mortar bc I'll be interfacing with my bank a lot for business stuff. Sell me on why I should be banking with you. For me to go in there to be told all my answers can be found on the internet felt not great to me; it felt like I called the customer service line and got the automated machine instead of a human. I also knew they had a promo going on before I walked in there that she didn't even tell me about for new accounts. I don't remember any of the answers to my questions bc I was so put-off by being shrugged off. She didn't sell me on the customer service, their interest rates aren't great compared to other business accounts, and well.... if you need any more information, it's probably on the website.
Jul 15th, 2022

Oct 25th, 2020

Just wanted to make sure if u guys sent me this new debit card the other day it came from moon township PA. If not please call me right away.
Mar 23rd, 2020