British Swim School at LA Fitness - Camp Hill

Richard Jehu _{on Google}

Apr 3rd, 2024

Ms. Dawn does an amazing job with all the children. Our boys love the experience.

Loren Picciarelli _{on Google}

Mar 24th, 2024

We have been attending British Swim School in camp hill over the last month with my daughter. The instructors and John have been so patient and kind with my 20-month old who, after taking a few months of a break from swim lessons, is having a hard time re-acclimating to the water (being submerged, floating on her back, etc.). They have been so patient with her, not forcing her to do any skills, focusing on getting her to acclimate and we are seeing some big improvements with her in these short few weeks - she is now having fun again in the pool!

Stacy Masshardt _{on Google}

Mar 21st, 2024

Definitely recommend. We've had a great experience for two months now. Everyone we've interacted with have been friendly and professional. All the instructors, including John, have been great to work with. We love the individual attention we've received and the growth that my son has already made!

Stasy Anastacy _{on Google}

Feb 19th, 2024

The review specifically for british swim school, LA fitness is excellent. We wanted to start going to the pool with our child, and we learned about British swim school. My husband started calling there to find out about the schedule and conditions, no one answered at the school, they left a message. We called the next day, and again no one answered at any of the local locations. We left a request on the website, but again no one called back. Ok, we decided to sign up for a lesson. I signed up for a lesson through the website, and my baby and I came. We changed clothes, went out to the pool, and saw a group of instructors. We walked up to them and the manager John met us. Without a smile, in a passive-aggressive manner, he asked, Who are you? I called the name and said that we had signed up. He said: First you have to pay for the whole month. I explained that we came for the first time, we want to take the first lesson (for which I indicated my card details during registration) after which we will decide whether we want to continue. But the manager, John, insisted that we either had to pay for the whole month now or leave. Ok, if there are such rules, then they should write from the website or call clients back or answer calls. But the main thing is that the manager John was rude, did not smile, did not try to be polite. It was a little strange that his hands and lips were trembling. Such a person is allowed to work with our children?! It's strange that such people work at British swim school. By the way, about the pool: I love LA fitness and I am their client, but the pool there is not suitable for children. as a result, we signed up for a very good pool, where only children and their parents swim, the pool is heated, it is shallow and warm at the beginning, and the deeper it gets, the cooler it gets. In general, we were surprised by the approach of the manager John at the British swim school, who treats his clients and his work this way. It is very strange that such an organization as British swim school allows such aggressive people as manager John to work with our children.
John, in response to your response: These rules would be clear if you answered the phone or responded to the online application. My husband and I called several times over several days and left requests. And no one got in touch. And secondly, it would be great if employees of organizations working with children were polite or at least not rude to their potential clients. Thank you