Chamber of Commerce

      The UPS Store

      ( 109 Reviews )

      The UPS Store
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      Yext Power Listing.
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Sunday:
      Closed
      Monday:
      Closed
      Tuesday:
      8:30 AM - 7:00 PM
      Wednesday:
      8:30 AM - 7:00 PM
      Thursday:
      8:30 AM - 7:00 PM
      Friday:
      8:30 AM - 7:00 PM
      Saturday:
      9:00 AM - 4:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.7 - (109 reviews)
      67
      6
      1
      5
      30
      Read Our 109 Reviews

      Chamber Rating

      Verified Member
      3.7 - (109 reviews)
      67
      6
      1
      5
      30
      › ‹
      • Brad Waller

        The guy was super friendly and very helpful you could tell he cared about every customer
        Apr 3rd, 2024

      • Josh Kissel

        Great customer experience. Staff is courteous and eager to help, and go out of their way to do so.
        Mar 25th, 2024

      • Alexis Pistella

        Shipping prices were extremely high. They may have been a 'normal' price, but we went in asking questions and asking about different options. We were just told a set price and that was that. No customer service. The woman helping us was friendly otherwise. The, I assume, manager on duty was extremely rude to other customers. They were very busy, but that does not negate the need to do your job.
        Mar 24th, 2024

      • Katelyn

        Update: I am updating my review because today, three weeks later, she has found a way to reach my personal Facebook account and has threatened to report me to the police if I dont remove her name on this review. I have removed her last name but I fully stand behind my statement. Reaching out to my personal Facebook account to message me is wildly inappropriate. Again, I strongly believe that she is not suitable to serve as a representative of UPS in a managerial role or any other role UPS has to offer her. The behavior of the manager at this establishment was extremely rude and unprofessional, which was a stark contrast to the service I typically receive from other employees. Her disrespectful demeanor was appalling, and I strongly believe that she is not suitable to serve as a representative of UPS in a managerial role. Jennifers disrespectful demeanor towards both her colleagues and customers was appalling. I firmly believe that she is not fit to represent UPS especially in a managerial capacity. It is strongly recommended that her position within the company be reevaluated promptly.
        Mar 16th, 2024

      • Ian M.

        The store is generally helpful enough considering its close to home but the service has definitely depreciated in the past few months. I dont know the reason like if theyre over stressed or what but the employees just seem inconvenienced by their customers. I much prefer going to Kohls for Amazon returns if I can.
        Mar 12th, 2024

      Read Our 109 Reviews

      About
      The UPS Store

      The UPS Store #5097 in Butler offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - New Castle Rd & Hindman Rd Behind Applebee's.

      Contact Info

      Products

      • Office Products
      • Mailing Supplies
      • Moving Boxes
      • Stamps & Postage

      Services

      • Shipping Services
      • Packing Services
      • Professional Printing Services
      • Mailbox Services
      • Notary Services
      • Freight & Furniture Shipping
      • Small Business Services
      • Document Shredding
      • Faxing
      • Computer Access

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • CHECK
      • DISCOVER
      • MASTERCARD
      • SAMSUNGPAY
      • VISA

      Questions & Answers

      Q What is the phone number for The UPS Store?

      A The phone number for The UPS Store is: (724) 431-0089.

      Q Where is The UPS Store located?

      A The UPS Store is located at 620 Butler Crossing, Ste 3, Butler, Pennsylvania 16001

      Q What is the internet address for The UPS Store?

      A The website (URL) for The UPS Store is: https://locations.theupsstore.com/pa/butler/620-butler-crossing?utm_source=Yext&utm_medium=organic&utm_campaign=Listings

      Q How big is The UPS Store?

      A The UPS Store employs approximately 20+ people.

      Q What days are The UPS Store open?

      A The UPS Store is open:
      Sunday: Closed
      Monday: Closed
      Tuesday: 8:30 AM - 7:00 PM
      Wednesday: 8:30 AM - 7:00 PM
      Thursday: 8:30 AM - 7:00 PM
      Friday: 8:30 AM - 7:00 PM
      Saturday: 9:00 AM - 4:00 PM

      Q How is The UPS Store rated?

      A The UPS Store has a 3.7 Star Rating from 109 reviewers.

      Hours

      Sunday:
      Closed
      Monday:
      Closed
      Tuesday:
      8:30 AM - 7:00 PM
      Wednesday:
      8:30 AM - 7:00 PM
      Thursday:
      8:30 AM - 7:00 PM
      Friday:
      8:30 AM - 7:00 PM
      Saturday:
      9:00 AM - 4:00 PM
      Nearby UPS - United Parcel Service Locations

      Ratings and Reviews
      The UPS Store

      Overall Rating

      Overall Rating
      ( 109 Reviews )
      67
      6
      1
      5
      30
      Write a Review

      Brad Waller on Google

      image The guy was super friendly and very helpful you could tell he cared about every customer

      Business Response on Google Apr 4th, 2024
      Hi Brad Waller, we love hearing this feedback! Friendly and helpful service is what we're all about. Thanks so much for sharing your review. See you next time!

      Josh Kissel on Google

      image Great customer experience. Staff is courteous and eager to help, and go out of their way to do so.

      Business Response on Google Mar 22nd, 2024
      Hello Josh Kissel, thank you for sharing your positive experience. It thrilled us to hear that you had a great experience with our service. At The UPS Store, providing the best service possible is our top priority. If there is anything else we can do to improve your next experience, please don't hesitate to reach out.

      Alexis Pistella on Google

      image Shipping prices were extremely high. They may have been a 'normal' price, but we went in asking questions and asking about different options. We were just told a set price and that was that. No customer service. The woman helping us was friendly otherwise. The, I assume, manager on duty was extremely rude to other customers. They were very busy, but that does not negate the need to do your job.

      Katelyn on Google

      image Update: I am updating my review because today, three weeks later, she has found a way to reach my personal Facebook account and has threatened to report me to the police if I dont remove her name on this review. I have removed her last name but I fully stand behind my statement. Reaching out to my personal Facebook account to message me is wildly inappropriate. Again, I strongly believe that she is not suitable to serve as a representative of UPS in a managerial role or any other role UPS has to offer her.
      The behavior of the manager at this establishment was extremely rude and unprofessional, which was a stark contrast to the service I typically receive from other employees. Her disrespectful demeanor was appalling, and I strongly believe that she is not suitable to serve as a representative of UPS in a managerial role. Jennifers disrespectful demeanor towards both her colleagues and customers was appalling. I firmly believe that she is not fit to represent UPS especially in a managerial capacity. It is strongly recommended that her position within the company be reevaluated promptly.

      Ian M. on Google

      image The store is generally helpful enough considering its close to home but the service has definitely depreciated in the past few months. I dont know the reason like if theyre over stressed or what but the employees just seem inconvenienced by their customers. I much prefer going to Kohls for Amazon returns if I can.

      Business Response on Google Mar 7th, 2024
      Hi Ian M., thank you for your review and for bringing this matter to our attention. We're committed to providing world-class service and want to hear from our customers when there is an area where we can improve. If we can offer further assistance, please contact us directly at [email protected]. We hope you will give us another chance to provide you with the high-quality service we are committed to delivering.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 109 Reviews )
      67
      6
      1
      5
      30

      Write a Review

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