Gear Bicycle Sales Inc.

Awesome shop and great crew working at the shop. Very friendly and helpful.
Mar 18th, 2023

Great customer service and selection of bikes!
Mar 13th, 2023

Bought a bike few months ago anytime needed something done they've been great about fixing it love my e-bike
Feb 13th, 2023

I bought a bike here recently and they had plenty to choose from. I had an issue with a part going bad in the first week and they took care of it without any questions. 400+ miles and still going strong.
Jan 14th, 2023

All of my visits to GEAR has ended in frustration. First, they claimed to not be able to find a part, which ended in them keeping my bike out of action for 3 weeks instead of the initial 1 they told me. I had actually called after a week and it appeared nobody even checked on it. My most recent experience was rim tape on a brand new wheel not adhering to the rim, which resulted in a bunch of extra work for me. My advice: invest the money in a good set of tools and educate yourself on the intricacies of your own bike. GEAR is just another run of the mill corporate bike shop that is ill prepared to service a high end bike. The only reason Im giving 2 stars is because the tech has always been nice to me. I dont think they are intentionally trying to frustrate their customers, I just dont think they have the expertise. I pay money for a service - that service shouldnt require me to spend extra time to fix things that were screwed up and prevent me from riding my bike.
Jun 23rd, 2023