Play & Learn

Love this place. My infant daughter adjusted very quick, I knew exactly what they did at school, Tadpoles are super helpful to know the time of feeding, sleeping, and of course fun pictures
Apr 3rd, 2021

Great daycare. My son attended from infancy to age 3 and loves it. In every room we've gone through, the teachers are caring and nurturing and really bond with each child as an individual. Highly recommend!
Sep 26th, 2017

The level of care at this center has rapidly declined over the past year. We had 2 children enrolled, 1 from infancy until graduation at age 5, 1 from infancy to age 3.5.  There have been many staffing changes during our enrollment, it seems like many of the great teachers don't stick around with the exception of a few. I provided feedback every year on the parent survey that some of the teachers seem generally pretty miserable, and they are all still there. The director was on leave for a period of time and communication, upkeep of the center and staff morale were impacted but we were hopeful things would go "back to normal" upon her return.   Then our younger child had a difficult transition to a new classroom. We tried to address our concerns with the teachers and the director when she returned. Our son would come home crying that he hated it, would wake up during the night begging not to go and told us he was was being yelled at and that he was not being taken outside when the weather was appropriate (which is a Stars 4 requirement).   We tried for a month to work through the transition,  or lack there of, to the new room. There were several inconsistencies in what was being communicated to us on what was going on throughout our sons day. We decided to immediately remove him from the center. We had children there for over 6 years, the director did not even try to reach out.  No one from corporate called to see what happened. I called corporate to share the feedback.  They seemed pretty uninterested In what I had to say.  I asked for a partial refund since our son attended for only a few days in the month and was told they would get back to me. We spent over $100k here over a 6 year period. I got no response for over a month. When I reached out again, I got a message saying sorry for the delay, there will be no partial refund.  Please look elsewhere for care for your child.
Apr 2nd, 2019

My almost 2-year-old has been at Play & Learn Bryn Mawr for over a year now and we're both very happy with this center! The director is always responsive and the teachers are caring, with many holding degrees in early childhood education. My daughter has grown and learned so much at her time "at school" and comes home saying new words and signing new signs and singing new songs almost every day. Most days she wants to keep playing when I come to pick her up. I've recommended this location to other friends looking for child care centers - we're happy with our decision to go with P&L in Bryn Mawr and look forward to our daughter continuing to grow and learn throughout her time there. There is a wait list so I'd suggest checking it out and getting on the list as soon as possible.
Jul 26th, 2018

Our daughter has attended Play and Learn Bryn Mawr since January 2018 and so far, we have had an overwhelmingly good experience here.  Susan, the director, has been very responsive and accommodating, and our daughter's teachers are loving and involved.  I have found the building and outside area to be clean (the playground area is awesome), and I will echo one of the other parents that the teachers in the other rooms go out of their way to engage with parents and children who are not even assigned to their rooms.  There is a nice sense of community here.  In particular, Miss Saamara in the Cuddlebug room is outstanding.  She is incredibly warm and sweet.  Our child had some issues with separation anxiety at first and Miss Saamara would take her and walk her around the room while holding her, showing her pictures and talking to her in a soothing voice as I left.  I would often pause for a minute outside the room to make sure my child stopped crying, and Miss Saamara always had her calmed within a minute or two. Now that she has adjusted to her classmates and teachers, our child is always happy and barely notices when we arrive to pick her up - she would rather keep playing!  One of the other things I really liked about this program is that most of the teachers have been here much longer than other programs:  5-15 years.  That made me very comfortable that the director knows the teachers well and that they are in this career because they love what they do.  The reason for the 4 out of 5 star rating is that we have had two minor issues here, but I feel that these has been handled well by the teachers/director and were positively resolved.  (a few late arrivals by a teacher  which caused me to be late to work and one incident where I picked up my daughter and she had developed a high fever but I was not called. The teachers had not noticed due to it being about 80 degrees out and the children were outside playing.) Overall, I felt these incidents were minor and I felt the teachers and director responded quickly and appropriately to my concerns.  I think that as we get more time under our belt here (we have only been enrolled 6 months) and no further issues arise, I would be very comfortable amending this rating to a 5 star.
Jun 10th, 2018