MSI Pittsburgh

Pamela Schmidt was the lady who helped us when we stepped into MSI. She greeted us warmly and was very personable and helpful. She guided us through the process of picking a tile that we liked over several visits, always patient, and providing useful advice. There was never a moment when we felt ourselves being coerced into a decision, but rather she always gave us the time to make our own decision. I wish there were more people like her in this world!
Feb 11th, 2024

I was greeted by Pam. She gave me the instructions to log into the system. We looked at the showroom wall samples. She gave me some great insight on trends. I followed her to the slabyard. We put our hard hats on. She walked with me for a bit. She brought out cabinet samples for me to match and compare. Amazing customer service!
Feb 1st, 2024

My husband and I had a wonderful, enjoyable experience with Jeff. We learned more about the materials we were interested in and Jeff was able to answer any questions that we had. Highly recommend visiting this site. JoAnna
Nov 7th, 2023

Made the drive from State College, and so glad we did! Looking for granite for countertops. We were greeting by Karen Scofield as soon as we walked in the door. The show room was big and beautiful. Better yet was the warehouse! You were able to see each slab INDIVIDUALLY. The lighting was great, the floor was free of any debris, and they moved slabs so we could see them side by side. Everyone is very friendly, very helpful, and very willing to help us. We give MSI a 10 out of 5 stars. Definitely worth the drive!
Oct 14th, 2023

Beautiful showroom. Friendly and helpful staff. From the moment we walked in Rachel was pleasant in greeting us and Chris was extremely helpful with his knowledge along with him showing us around the showroom and warehouse. He took the time to answer all the questions we had in a relaxed and no pressure atmosphere. Definitely recommend going to the showroom prior to purchasing from any retailers or installers.
May 16th, 2023