Luxury Lane

Received coat with a missing button and another fell off the first time trying it on. Can get no response....
Feb 17th, 2023

I ordered the same jacket I've had for years in a larger size as I've gained weight. Both jackets are really beautiful, a good leather quality. I was surprised this time how fast I received the jacket. I am surprised to see so many poor reviews.
Feb 14th, 2023

Same complaint as the others. Do not order from this company. Amazon should kick them to the street. I ordered a coat for our son in law on Nov 29. Got a tracking number but it doesn't show any tracking information for UPS. HORRIBLE
Jun 11th, 2022

Ordered Prime coat, 2 weeks went by and shipping indicated sent to UPS with tracking, contacted company and customer service indicated it will arrive when promisedtwo more weeks go by and Amazon still has same tracking number and due to arrive today. Didnt arrive, checked back with customer service again and they indicated UPS lost it and a new one wouldnt arrive for several weeks. Contacted UPS and they indicated it was a made up shipping number. No product, no customer service and a lot of untruth. Avoid!!!
Jan 23rd, 2022

Purchased a leather coat 11/17/21 for $400.00. They took the money immediately. Printed a UPS label on 11/22/21 but never gave UPS the package. Delivery date was set for 12/3/21. It is now 12/10/21. Amazon has tried to contact them as well as my attempts to contact Luxury Lane. No return contact to Amazon or myself. The internet is riddled with bad reviews for this place. I should have looked before purchasing. This place just takes orders and does not ship the product out.. This happens over and over and they are still getting away with this after years of the same thing. Sad.
Oct 21st, 2021