John's Automart LLC

Elizabeth is amazing. She takes her time to make sure you understand information and will do what she can to get you what you need and want. I always recommend her to my friends an family.
Mar 1st, 2024

I want to express my profound gratitude for the outstanding customer service Elizabeth Crawley provided during our recent vehicle purchase. Her patience and dedication over the past two weeks of us shopping for our vehicle was nothing short of remarkable. From the outset, she demonstrated a remarkable willingness to accommodate our needs, ensuring we found the perfect vehicle at an unbeatable price. Her commitment to excellence was evident in every interaction. She consistently went above and beyond, setting a new standard for customer care that we had not experienced before. And her approach to answering our questions was exemplary; she took the time to ensure we understood every detail without a hint of impatience. And Regardless of how busy she was, she always made time for our calls or promptly returned them. This level of attentiveness is rare and greatly appreciated. Liz treated us like royalty and like we were the most important people there, whenever we were there, our future vehicle shopping will be with John's Auto, specifically with you, Elizabeth Crawley. Your professionalism and genuine care have earned our trust and loyalty. Thank you once again for making this experience so positive. We look forward to working with you again. I cannot thank you enough.
Mar 1st, 2024

Elizabeth was great! She is very knowledgeable and was able to help with every detail prior to coming into pick up our new jeep! Give her a call today!!!
Feb 13th, 2024

Drove an hour and a half to meet with Elizabeth (sales person) after talking on the phone for 2 weeks about purchasing the 2010 acura zdx. I finally test drove the car. I was not happy how the car kicks hard when I accelerate. Went back to the office to discuss purchasing it and Elizabeth told me to call her the next day. I called Elizabeth the next day (Saturday) and she was with a customer and said she will call me back when she's done. I never heard back from her and I called her Monday morning. She said she was busy and by herself and someone named Tony (co-owner) broke his leg and she could not call me back. I told her that was poor customer service and that I should not have to call her back. I was paying cash (which she knew) and I did not need a loan. I decided to buy a 2016 Lexus Rx 350 where I was treated the way a customer is suppose to be treated. Terrible service and Poor Communication from Elizabeth whom represent "John Auto Mart in Bartonsville PA. If I can give her a zero I would. I would "NEVER" refer anyone to Elizabeth. She's the worst sales person I ever dealt with. Never met a person with so many excuses!!!
Feb 12th, 2024

Elizabeth was very helpful polite, and is amazing with the work she does.I had a very straight forward and great experience when working with her on selecting my vehicle of choice.
Jan 31st, 2024