Napoli Pizza

Great food, fast delivery.Clean restaurant and friendly staff. Never have any issues. Definitely good take out
Apr 5th, 2024

Best pizza around hands down! Love eating here its always clean and the staff is great!
Apr 1st, 2024

Apr 1st, 2024

There are many restaurants that serve quality food. But most places dont also have quality people to match. Napoli Pizza is one of the few places that does. I go there for their delicious pizza (I get extra cheese and homemade meatballs on mine), but I stay because I feel welcomed and valued, as both a customer and an individual. Napoli Pizza is an establishment built on qualities like authenticity, kindness, and a love of serving other people - both with dinner and a smile. Are you looking for a dine-in restaurant that serves food with high quality ingredients with an atmosphere that makes you feel right at home (but without doing the dishes)? Napoli Pizza is for you. Are you looking for some take out, that not only stays hot and delicious all the way home, but is made to order exactly how you love it? Napoli pizza is for you. Dont want to leave your house? Too comfortable in your pajamas to contemplate facing the great outdoors today? Napoli offers a great delivery service. We have all been victim to DoorDash leaving your order in mysterious places, crazy fees (that we dont even know what they are for!), and all for lukewarm food when you finally sit down to eat it. Napoli offers a great alternative, where you arent consulting an app for your next meal, but rather real people who want to ensure the satisfaction of all individuals they serve. They hand deliver your order (to the proper address), with a positive attitude and genuine care. Napoli Pizza in Bangor has reinvented the dining experience to one of simplistic elegance, handcrafted to your tastes. To suffice, the food is like experiencing flavor for the first time again, and it was made with Love.
Apr 4th, 2024

NEVER IN MY LIFE. I wish I could give this zero stars so so people understand how HORRIBLE their customer service is here. I called to place an order, as a loyal and amicable customer who tips very well, and as I went to place an order for delivery with one of the employees, the manager got on the phone and began to barrage me. He went on about how I was rude to his employees, because the last time I came here I called with a complaint. As a food service worker, usually youd want to know when somethings wrong with the order, but obviously they dont care very much about running a successful business. Ive never had a problem paying extra, but if I pay extra I expect to be given exactly what I ordered, even without paying extra?? Like get my order right. It was a friendly and short lived phone call as well. Unfortunately, it wasnt the paying extra that was the problem. Over six years of living in this area & ordering here: Ive had countless orders messed up, had employees call me because they wrote my card number down wrong, and Ive maybe called twice to complain. Seeing as I am a generous tipper & a kind individual I am absolutely DISGUSTED by the way I got screamed at tonight for just trying to order, WITHOUT COMPLAINTS, due to a previous complaint. Maybe if the owner had better staff and less bitterness towards the public he would not have just lost one of his most frequent clientele. Okay, Lawrence, but Ive been nothing but kind to your employees both at my door and over the phone. On the other hand, your reviews and the way you treated me on the phone clearly shows that you exemplify rudeness and poor customer service. So I guess Im glad I do not have to deal with your incompetent employees anymore and I wont need to be calling back, but its great to know you dont do anything about complaints except ban the person from coming back!
Apr 2nd, 2024