CoCo Blue Nail&Spa (Bala Cynwyd)

Me and my best friend decided to go to this salon for some pampering after having brunch and another self care/maintenance appointment in the area. When we walked in we were stared at for a while before being greeted. It felt pretty awkward. As I sat at the pedicure chair, I began to explain to the tech what I wanted. She acted confused as if my request was complicated although I was only asking for a French pedicure using not clear as the base, but funny bunny as the base and a pink line in place of white. Because the color i selected for my Manicure was pink. She began to get frustrated and Spanish to the tech working with my friend and then said ok to me. I let her work but I noticed she began to use a clear base for my pedicure. I reminded her of my color selection and she seemed agitated. She began to speak Spanish again and I could hear her saying French manicure in English so I knew she was speaking ABOUT me. The Pedicure was painted TERRIBLY. I began to realize that she could not properly do it and then she called someone over. THAT person made the line so thin that from a distance (looking down at my feet) you couldnt see the pink line at all. I asked that it be made thicker. The woman who said that she would fix it then went to one of the rooms and left me waiting. When she came out she walked by me and I called for her and she ignored me. Instead she went to the same woman who originally did the poor French pedicure and rolled her eyes and said some things in Spanish including mas grande (bigger) and pequeno (little). I dont know much Spanish but I understand some words and knew that she was referring to me wanting my French line thicker. The original tech then came back over to fix it and because she already showed me that she cannot paint a French pedicure good, I asked her to just cancel the French and make it a solid color. She scrubbed the polish from my toes so hard and was so rough. I felt so uncomfortable I couldnt wait to leave. As we were paying, the woman who rolled her eyes tried to charge me for a French pedicure. When i her that I only got a solid color she rolled her eyes AGAIN and sighed with such aggression! When my friend asked are you mad at us!? She responded yes! She handed me my receipt and I said thank you have a good day and she ignored me. They were so nasty and rude. The energy was off from the time we walked in and I shouldve known better than to spend my money here.
Mar 30th, 2024

in and out all the time !
Feb 3rd, 2024

Jan 9th, 2024

Anita did my nails and it is one of the most beautiful manicures I have ever had. Also, the salon is very comfortable and inviting and everyone is very kind. Thank you
Dec 10th, 2023

If I could give a zero rating, I would. When I was picking the color of nail I wanted, I was having a hard time finding it, so I asked if they had the color I was looking for and the woman immediately said no and didnt bother helping me find a similar color. Then I took a few more minutes and I guess I was taking too long because the woman made me sit down. Then she asked if my nails were real or acrylic, which I responded, acrylic. She said , Oh, thatll be an additional $25 since we have to soak the nail off. I go, I want to keep the acrylic and just change the polish color. She goes, No, that takes too long this is how we do it here. NEVER have I been told that the nail needed to come off when filing an acrylic nail and changing a nail color. It takes 5 minutes to file it off with an electric file. So I got up and left because they clearly cant do basic nail work. And at that point I just felt uncomfortable and not welcomed.
Nov 6th, 2023