KC's Alley

Went here the Sat before St Paddy's Day. As you can imagine it was packed but the staff worked hard and accommodated our party of 10 upstairs. Service was fast and attentive and food was solid bar food. Always enjoy starting our bar crawl here.
Mar 21st, 2024

Quick bite and great food
Mar 15th, 2024

Mar 15th, 2024

Good burger but dont ask for salt. Apparently the cook knows whats perfect and you dont get a say even though you pay for it.
Mar 11th, 2024

I felt compelled to write this review after dining in with my husband, tonight 3.16.24 We were seated right away in the middle of the first floor. Our server, Noemi took a little bit to come over and greet us. No big deal, I know its the night before St. Patricks Day so they were busy, especially with a loud and rowdy group at the bar. After we placed our order the appetizers came out, the fries and wings. They were very good! But then, it got bad. Our server never came over to check on us/no two bite check back and we did not have any plates even after asking the expo/food runner for a set he never returned. We sat for about an hour before our server came back to ask how our food waswhich was bizarre since we never received our entrees and were completely out of drinks. I let her know about the missing entrees and we needed refills. She then returned to our table and said she didnt know what happened to our order and asked if we wanted to place it again, but told us she didnt know what we ordered and was seemingly irritated. I told her we wanted to leave due to a time constraint, so she then went back to the kitchen and got our food to go. She also informed us our entrees would be comped. When she did return again within 10 minutes our food was done and packed up. I gave her my card to run for the bill, and when she returned I saw I was still charged for the entrees she promised to comp. I couldnt find my server, so I stopped a woman who told me she was the manager. I explained to her what happened and she took my card to refund me. After nearly 2 hours we finally left. It was a terrible experience. I worked in a restaurant for 5 years as both a server, bartender, and manager and 100% understand the industry. I understand they were busy with the holiday, but I dont understand the disconnect that happened tonight. The table that sat behind us, was seated after us and received all of their courses before we left. Either the staff is undertrained, or the scheduling manager did not adequately staff the restaurant for this weekend. Either way, not acceptable. Also, at 7pm someone decided to turn the music up so loud you couldnt even hear the person across from you talking. The only other thing to note was as I watched the tables being bussed it appeared they were only using a wet cloth (no sani bucket or spray in sight) which, besides be unsanitary as someone with a food allergy this is very concerning. A shame our experience was like this, because the location was great, as well as the appetizers. Will definitely not be returning, there are lots of other places on the Main Street to dine.
Mar 14th, 2024