Wells Fargo Bank

Their drive thru tellers are ridiculously slow. Almost took my whole lunch hour to get service!!!
Mar 27th, 2024

My work account is through Wells Fargo. I have been dropping off check deposits through the drive thru here for years when they are to high to feel comfortable mailing them in. It is going to a business account that has been established for 20 years and the checks are coming from other businesses. The last time I went, I was required to give them my ID to do the deposit. There was no difference than any other time I have deposited and I am depositing into an account that has nothing to do with me yet now I need to have my ID on file with them? When I asked the question the teller just ignored me; said absolutely nothing. Will never return. Absolutely ridiculous.
Oct 18th, 2023

Waited 16 mins in the drive thru. No greeting (that I heard) when I pulled up. Another two minutes before I was asked what I'd like to do with what I'd sent to them. Thanked me at the end at least. Not very friendly. Came back 5 years later to the same rude service. Waited. Online booked an appointment in between me being assured I could create an account. Disappointed no changes were made. You lost customers Mike.
Sep 18th, 2023

Zero customer service, if your okay with that definitely bank here. Alicia is the ringleader of bad customer service.
Jun 8th, 2023

I went through the drive thru today waited 12 minutes for someone to acknowledge that I was actually there. Pressed the microphone button to get someone's attention. Lady rudely says I'm the only one running transactions on the teller line. Expressed to the Lady that she should of let me know that 12 minutes ago when I was left waiting with no acknowledgement. My transaction was literally a 3 minute transaction and I was at thrive thru for a total of 20 minutes on my lunch break. This interaction was not to have taken this long and then gave me a negative response.
May 14th, 2023