R&S Heating INC.

You could not ask for a nicer firm to work with. They are caring, very knowledgeable, and fair in their pricing. We were ready to replace ourheater when it went out and we were without heat during a few days of cold weather. This is a family business and Kevin Russo, a fine young man was our serviceman. He got down fast to thoroughly check out the system and determined what the problems were, including a bad thermostat.  He made all the repairs and we are happy to say that the system is working better than it did before. We could not be more pleased with our experience and most certainly will use R&S for any services that they provide and will strongly recommend them to friends and neighbors.
Dec 14th, 2021

Highly recommend Scott and his father at R & S Heating and Cooling, West Linn. I have a Carrier 96 Furnace that had a bad secondary heat exchanger. This is a common problem with these Carrier furnaces that are 10+ years old. A class action suit settled covers parts and labor for this specific repair. I called several heating and cooling companies, including all the big names, and the only one that seem to know what was going on and gave me impeccable service was R&S. I would certainly call them first if I had any issues regarding my furnace. I understand they have been in business and based in West Linn for over 30+ years.
Jan 27th, 2020

Scott with R & S Heating fixed my furnace this morning. He was referred to me by one of his other clients who was very happy with the work he had done. He is super responsive and very reasonable! He came out first thing the morning after I spoke with him and within an hour was back with a new fan and parts. He had the furnace up and running really quickly! His regular furnace maintenance is really reasonable too. I will definitely be using him again!
Jan 23rd, 2018

Recently we all went through a historic heatwave of 115 degrees or more. Scott, and Russ, his Dad before him have always been my heating and cooling guys. On a Friday, after 5 PM, my air conditioner stopped cooling. I called Scott, but he was out of town for the weekend, so I had to have another company come out and fix it, and they charged me a lot more than it should have been. At least I got it running through that horrible, hot weekend.  Fast forward to the Tuesday, and who should appear but Scott! Unannounced, he came by to see if everything was OK. I had had a power surge the night before, but was unaware that the surge had taken out my air conditioning once and for all and I would need a new unit. I am very sensitive to heat, and Scott promised he would get it as quickly as he could. He also suggested I call my insurance company and see if they would cover all, or part of the cost, and wrote up a statement for me to give them verifying the surge had burned out all the electrical on my A/C.He had the new unit on Friday, and came on Saturday to spend half the day installing it for me so I wouldn't have to go through another weekend uncomfortable. I also got a call from insurance that day saying they were sending me a check for full replacement cost, minus my deductible! This is the kind of above and beyond service you will get from this company. You get excellent service from a really nice guy, and will never get gouged on the bill. I have been using them for over 20 years and recommend Scott very highly! Stay away from the big companies, and support a local, family owned business. You won't be sorry.
Jul 3rd, 2021

Our heat pump sounded to be running less than optimal and I wanted an inspection and estimate on our aged ductwork. I knew R&S was the best to call from our first and prior excellent service experience when we first purchased our older home 5 years ago. This time around we discussed the air handler and air filtration unit being in fair serviceable condition, he cleaned/serviced the heat pump/compressor, we cleaned the perhaps never cleaned and blackened? honeycomb Trane mass 'air effects' filtration, and he went above and beyond to detect ventilation flow rate throughout the 1600'sq home. We uncovered a duct that was barely connected in the crawl space and Scott walked me through steps to repair and discussed estimate to re-duct in efforts to drastically improve the flow through the home as it's currently a wild network of bends and not the correct back-flow. Scott is thorough, highly skilled and knowledgeable and meticulous as they come to ensure the air inside our home is clean and allergen free as possible. The education we received as homeowners and what can do ourselves each year to maintain our system from Scott is beyond the call of duty. Thank you for your excellent service. We highly recommend.
Jul 6th, 2020