Abbas Towing

Not sure what happened here. Talked on the phone two weeks ago and was led to believe I had an appointment to get my small rv towed for repair. The date came up and I called to confirm and not only was my appointment not scheduled, but I was told they had no interest in helping me today or in the future. Not sure what I did wrong here. Was polite and patient but they were no help to me. Dismissive customer service and clearly need record keeping that is more modern than a yellow pad and Bic pen.
Jun 23rd, 2023

Service: Fuel delivery
Jun 20th, 2023

Called on Thursday for a Friday pickup. Was told afternoon. Car had to get to shop before closing. Called at 2 p.m. Was told nothing on the schedule but they would check into it. Now I have lost my place at the shop. How do you stay in business with customer service that really sucks.
May 27th, 2023

Service: Car towing
May 25th, 2023

My 1970 Ford pickup let me down, but Tristan from Abbas towing did not! I broke down and called AAA. Tristan called me within minutes with only a 30 minute wait time. He showed up, was super polite, and was a master at getting my truck onto the flatbed quickly. He was even so thoughtful to change his rig to bring a flatbed because he knew the older truck might sustain damage when loading onto a dolly. Once at my house, he even helped to push the truck into my garage for repair. Great experience. Thank you! Service: Car towing
May 6th, 2023