St. Vinnie's - Q Street Thrift Store Springfield

When books are sold with special prices they should make it more clear. They have a lot if used books with old stickers from ither stores on them how can customers know if that price is their "individually priced" price or their normal pricing? Very over priced location as others have said as well. Avoid the Q street st vinnies
Dec 22nd, 2023

Their furniture are egregiously expensive
Dec 11th, 2023

I think its funny how Ive read so many reviews where the employees accuse the customer of switching tags. I had the same thing happen to me and it was absolutely embarrassing being called out in line when I havent done anything wrong. Besides that, the prices are absurd and the employees all follow you around thinking youre going to steal their over priced items. By far this has been the worst location Ive been to. Do better.
Oct 28th, 2023

St. Vinnies makes money hand over fist in their thrift stores, but I wish there were a way to make them treat their customers more kindly. The last few times I went in this store, I got nasty stares from their employees. I asked an employee if an item was still on sale while I was waiting for the store to open, and they said ', I'm kind of busy right now,' in the rudest tone humanly possible then went around the corner to smoke a cigarette. When I checked out, the newish employee acted like I shouldn't even be allowed to exist and that is was a privilege that I should be allowed to buy anything in their store. I remember around ten years ago, in one of their now closed stores, I asked one of the former store managers to exchange an item I found was counterfeit. He came very close to not doing it but gave in, and said disgustingly ',this is a charity.' It's a charity, and at that point I had already been shopping in their stores for ten years spending tons of money, so treat the custom right if you ever want him/her to come back because afterall ',it's a charity.'
Feb 4th, 2024

This location has very unfriendly staff. While browsing, expect staff to invade your space multiple times to place things on shelves or racks without a simple "excuse me" or cough to announce their presence. Price tags mean nothing so expect your decently priced USED item's tag to be changed at checkout with sublte accusations that you switched the price yourself. If you need to return something (for store credit), expect more accusations that you stole the item. I've worked retail for many years and I know how it burns your soul alive but holy hell I feel like I'm in a simulation everytime I go there.
Oct 22nd, 2023