Menchie's Frozen Yogurt

I went in for my favorite. Gal with red hair could care less to help me. I had a few cups to go. Never offered me a bag. She never said a single word to me not even how much it was. She failed to ask me for my rewards number. I spent $50 there. Never said thank you. She was more interested in going out to play with a friends dog. I dont know why this store keeps employees like this. And please whoever is going to respond to this review, dont tell me to make it a better day or make it a good one.
Mar 26th, 2024

I recently found this menchies And proceeded to try them for the first time And Ive thoroughly enjoyed everything about the experience ever since. I visit this menchies weekly now And every time Ive been to this establishment one employee in particular named Cora( I believe shes the manger, if not she should be) has been so friendly professional and genuinely engaged in her profession that it quickly became the highlight of my visit to my local menchies!
Mar 17th, 2024

One of my favorite places to get FroYo nearby. I come here when wanting a healthier sweet treat, and I was looking forward to today (March 11th, 5pm) all week since today is my birthday. The cashier was on her phone the whole time, and upon asking if they still had a certain topping available, all I got from the cashier (red haired girl, not wearing a name tag) was a point in a direction with tons of attitude. I didnt see the topping where she was pointing and clarified the certain topping I was looking for. She then gave even more attitude and pointed again, not saying one word. It was my husband who kindly pointed it out to me with his words. We finished filling our cups and when checking out she was very cold, and gave attitude again when we asked if they have any discounts for birthdays. She then continued to stay on her phone the whole time we were finishing our FroYo. Its very unfortunate because I really love this place and have been many times, but seems that this person could use some more training on customer service.
Mar 7th, 2024

I came here to grab an order with a friend at 7:40 pm on Sunday October 29th. My friend walked in to grabbed it and 2 teenage girls gave him a nasty looks. (Backstory he black) they gave him a nasty look walking in, getting the order and while he was walking back to the car. I was in the car waiting and watched the whole thing. I'm ngl, I gave them some nasty looks back. We didn't get their names but I know they were both white girls, one had blonde hair and one had black. I know I for one will not ever come here again nor tell my friends to go here when you have employees judging someone for the way they look.
Oct 24th, 2023

Had decided to revisit with my sister again and the service was way better and felt less pricy! The girl Tiffany was so helpful and thorough with us one of the best employees I've ever seen! So patient too and flavors had felt improved I recommend coming back!
Sep 27th, 2023