Footwear Express

None Your _{on Google}

Jan 13th, 2024

My family and I would highly recommend this particular show store for the service and good shoes. The price is kind of high, but worth it.

Jarelli Hernandez _{on Google}

Dec 30th, 2023

Went in with my grandfather in the hopes to find him a new pair of shoes. The associate Benjamin was super helpful and made it such a quick and smooth experience. Definitely will be returning in the future.

Rob D _{on Google}

Dec 12th, 2023

Service quality seems to have gone down recently. When I went there recently, they had four employees all hovering around the computer and looking at their phone's chit chatting about how another store was doing better sales than them that day. I had to wait a while before anyone offered to help despite no one doing anything.
When I finally decided on the shoe I wanted, Vanessa said they'd call me back if it could be ordered. Got a call back, saying they could, but they almost ordered me a shoe I did not want. With all orders being final and no way to return the shoe if I didn't like it... I'm glad I caught their mistake. Someone who is timid, or a people pleaser, probably would have gone ahead and ordered the wrong shoe.
Once they told me the model number to look up online, I saw it was the wrong shoe and chose not to buy it. They were immediately cold with me and hung up as fast as possible, didn't even try to offer me an alternative I might like. Not the experience I am used to in that store. I'm just going to buy the boots I want online and have the reassurance of a return policy minus the attitude of lazy salespeople. I'll be more than happy to change this review if their management can get a grasp on the issues in this store.

Scottie Lemmon _{on Google}

Sep 1st, 2023

My wife and I had a great experience at this location today,
The staff was friendly and helpful as always, we had an expensive pair of shoes that needed to be repaired (not shoes from this store). We ran a few errands and to our surprise they called and had it affordably repaired in just a few hours. This is the second time we have had a pair of shoes repaired at this location. Additionally, we have purchased shoes and insoles from them in the past with positive experiences.
We like coming to this store and will continue coming in the future.
Thank you.