Rescue Rooter

May 24th, 2022

First off....they are not local. This is actually located in Clackamas and they send someone out in your area. Two days I have waited. Yesterday we had to reschedule because the 12-4pm apt was going onto 530pm and nothing. Today was supposed to be a 9am (9-12 pocket) and I was just told because of the volume of texts, they will have to cancel my apt....are you fricken kidding me?!! The only reason they got 2 stars is because of the main office customer service was super friendly and informative. Im super annoyed and left with one non working toilet yet again today (3 days now), only one in a house of 4. Rediculouse!!!!
Jan 24th, 2022

I called and asked specifically for a vacuum service and was placed on hold while they confirmed it. They refused to give me a quote over the phone on base pay per hour or any sort of information. When the tech showed up 4 hrs late, he told me they do not provide that type of service. They claim that if your not happen they will make it right. They told me there was nothing they could do about wasting my time and lieing to me.. and its not their problem. Not to mention then quotes me onsite $1200+ $289 an hour to clear a storm drain. What a joke. Do not call these guys . Service: Drain cleaning
Aug 15th, 2021

Service: Sewer repair
Jul 21st, 2021

Our kitchen sink clogged on a Saturday, and Rescue Rooter responded almost at once. Their service was far and away the best we have ever had from any plumbers! The technician, Kesa, was not only delightful to work with, but he went to great lengths to make sure that the line was completely cleared. As the line has drained more and more slowly over the years, we have tried to get other plumbers to clear it, and were told (even by a large and very reputable company) that drains just get more and more slow over time and there was nothing to be done about it other than to replace the line. Kesa persevered, however, and based on the way it drains now, he got the line completely clean. We will never hire another plumber other than Rescue Rooter! Service: Drain cleaning
May 29th, 2021