West Salem Clinic

I havent even started going to the clinic and when I went in to get the initial paperwork I asked if a specific doctor was accepting new patients and they said yes. When I went back to submit the paperwork instead of a receptionist helping me (it was close to closing time) a lady came out from the back and said she could help me. She was incredibly rude to me and seemed to be extremely bothered that I asked about the same doctor who I was previously told was accepting new patients. She said he was one of the directors so there would be no way he would be seeing me. Very derogatory and purposeful said in a way to make me feel bad. So when I asked about who I would be getting as a doctor and when I could schedule she said it would be months before I could get in and that they would call me and not to call them. Its been a week and I have not received a call. Im going to be looking elsewhere for care because I dont want to be treated like this.
Mar 18th, 2024

I'd give it non stars if I could. Now they had my insurance cut off i cant get an appt and i havent seen a primary in over 3 years thanks to them not EVER GIVING ME AN APPT. AND I AM SICK. THEY DONT CARE ABOUT PEOPLE. THEY ARE A STAIN ON THE MEDICAL PROFFESION. cuz im not diabetic. Can't get my meds.
Mar 4th, 2024

Don't say your open at 7am if your not gonna turn the phones on for several hours later.
Feb 8th, 2024

This is from someone who is pretty much forced to go here because i need the mental health services so Im forced to go to their drs as well.If you have serious chronic health issues I would think twice about going here as you just feel like a another patient and are not treated respectfully.It literally feels like they arent aware of the history of your treatment and have little concern for the long term treatment.they recently changed a dosage of my medication without even telling me,what a joke! A practitioner here complained about having to fill out fmla paperwork for a serious injuries.their first line of treatment is to push you into physical therapy instead of giving consideration to takin you away from the job that is causing you the pain.Most of the time they are so booked up your not going to see your practitioner anyway because they send you to quick care.Just do your research if you want to quality care and you have chronic issues you might consider going elsewhere.
Jan 17th, 2024

My third time calling this location and omg they are so annoying. One time they hanged up on me. The way they are talking to you makes you do not want to go to this clinic. They sound like they hate their job and dont what to help! Man if you do not like to talk to people just find yourself another job! Zero star
Jan 16th, 2024