Plaid Pantry

Ella has so many complaints. Looks like you guys dont listen to your customers. Ella should not be working there with a horrible attitude! Thought she was fired!!
Apr 5th, 2024

Love going to this Plaid. Always look forward to chatting with Ela or Kevin. Their customer service is awesome & I truly wish more people would be as friendly as them. Highly recommend this place.
Mar 28th, 2024

Pretty convenient, has some items safeway doesnt
Mar 3rd, 2024

Ela Is the rudest employee ever every time you go in there? Would not recommend going in there ever again
Jan 30th, 2024

I usually like this place but holy cannoli, I went in there today after a nice trip to Goodwill down the way and the lady there had a stick up her butt from the second my wife and I walked into the store. We went straight to the counter and my wife said "Where are your lighters?" and the lady was clearly already having a terrible day because she said in about the rudest tone "They're here behind the counter like always" like we're in there often enough to know where all the inventory is. I ignored it because I figured maybe she just sounded grumpy by accident. There were some normal Bic lighters and then the Bic ones with the extended little bit that the flame is produced at, and that's what we needed. Obviously I don't know the word for the extended one so I said "Can we have one of those that looks like it has a pointer finger?" and she just said "We don't have those", again in a wildly snarky tone. I had to tell her that not only does she have them, they're on the middle shelf. She turned around to face her lighters, smacked her hands on the counter like I asked her to push my car up a hill, and then shuffled some things around and said "We don't have them" but more aggressively this time. So I told her "If you really want, I'll reach around the counter and just grab it but I'm looking straight at them." Then she grabbed one of the ones that I wanted and handed it to me and said "Two dollars" angrily, and we paid and left. I have NO idea who this lady is, but she acted like we've been enemies for years lol. Didn't bother me too much, but I figured if you're the type to get fight-y, she is too so be careful. She was the middle aged portly lady that was there on 1/20/24 at 11:35. She could use a serious lesson regarding customer service. Most wildly inappropriate tone to use towards strangers who are trying to just buy a lighter I think I'll probably see in my life.
Feb 28th, 2024