AutoZone Auto Parts

Antonio Reybol _{on Google}

Mar 28th, 2024

Jesus was awesome. Very professional and helpful. Thnk you. Great Ambassador.

Francisco Castellanos _{on Google}

Mar 23rd, 2024

The purchase return process is A++
I am so pleased that I could my Autozone online purchase and be returned on my local autopart store with NO questions asked, NO DRAMA. This reminds me the importance for buying local merchants instead lengthy Amazon ship, delivery and return if needed. Thanks Autozone! You earned my trust and loyalty

AtomicHenchman _{on Google}

Mar 11th, 2024

Not sure who the manager of this store is, but here's some advice:
When there are 15 people in the store and waiting in line, tell your employees to IGNORE THE PHONE CALLS until the customers who are actually in the store are served. The callers can wait or call back.
I just wasted 45 minutes here because I came to buy wiper blades, and while I was waiting 20 minutes to pay there were over a dozen people waiting, and the 2 employees in the store kept stopping literally every 30 seconds to answer phone calls! Because of this it was taking them a very long time per customer.
To make it even worse one of the wipers I bought was missing the adapter pieces meaning it was returned and placed back on the rack without these parts. So I came back in and bypassed the line that had now grown to 15 people and quickly grabbed another and the employee scanned my receipt and exchanged it, only to find this one ALSO was missing the adaptor parts! I didn't want to be rude and come in complaining AGAIN when the overworked employees were already struggling, nor did I want to waste another 20+ minutes waiting in line, so I will come back another time to get a refund for my useless wiper blade.
AGAIN - Prioritize the people IN THE STORE over the damn phone calls!! Or -- designate someone to only answer the phone so people who have come into the store aren't waiting 15-20 minutes just to pay!