Chamber of Commerce

      Shoe Dept. Encore

      ( 55 Reviews )

      Shoe Dept. Encore
      • 2100 NW Stewart Pkwy Ste 140
        Roseburg, OR 97471
      •   541-529-9797
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      Hours

      Wednesday:
      10:00 AM - 9:00 PM
      Thursday:
      10:00 AM - 9:00 PM
      Friday:
      10:00 AM - 9:00 PM
      Saturday:
      10:00 AM - 9:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 9:00 PM
      Tuesday:
      10:00 AM - 9:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.6 - (55 reviews)
      23
      12
      7
      2
      11

      About
      Shoe Dept. Encore

      Shoe Dept. Encore is located at 2100 NW Stewart Pkwy Ste 140 in Roseburg, Oregon 97471. Shoe Dept. Encore can be contacted via phone at 541-529-9797 for pricing, hours and directions.

      Contact Info

      •   541-529-9797

      Questions & Answers

      Q What is the phone number for Shoe Dept. Encore?

      A The phone number for Shoe Dept. Encore is: 541-529-9797.

      Q Where is Shoe Dept. Encore located?

      A Shoe Dept. Encore is located at 2100 NW Stewart Pkwy Ste 140, Roseburg, OR 97471

      Q What is the internet address for Shoe Dept. Encore?

      A The website (URL) for Shoe Dept. Encore is: https://www.shoedeptencore.com/?utm_source=google&utm_medium=storelisting&utm_campaign=googlemaps&utm_content=sd1809

      Q What days are Shoe Dept. Encore open?

      A Shoe Dept. Encore is open:
      Wednesday: 10:00 AM - 9:00 PM
      Thursday: 10:00 AM - 9:00 PM
      Friday: 10:00 AM - 9:00 PM
      Saturday: 10:00 AM - 9:00 PM
      Sunday: 11:00 AM - 6:00 PM
      Monday: 10:00 AM - 9:00 PM
      Tuesday: 10:00 AM - 9:00 PM

      Q How is Shoe Dept. Encore rated?

      A Shoe Dept. Encore has a 3.6 Star Rating from 55 reviewers.

      Hours

      Wednesday:
      10:00 AM - 9:00 PM
      Thursday:
      10:00 AM - 9:00 PM
      Friday:
      10:00 AM - 9:00 PM
      Saturday:
      10:00 AM - 9:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 9:00 PM
      Tuesday:
      10:00 AM - 9:00 PM

      Related Categories

      Ratings and Reviews
      Shoe Dept. Encore

      Overall Rating

      Overall Rating
      ( 55 Reviews )
      23
      12
      7
      2
      11
      Write a Review

      Yulia Lelekova on Google

      image Shoe selection is nice, but the staff is the absolute worst I've ever had. I was sold 2 right shoes and went back to get a left one. I kindly told them I understood the shoes weren't refundable because they were on clearance, but I just need to exchange one right for one left. The two girls who were there were extremely rude and condescending about it. Will not be returning to this store.

      Business Response on Google Mar 31st, 2024
      Hi Yulia, We apologize this happened, it is clearly unacceptable. We hold our stores to very high standards, in this case we fell short. Thank you for taking the time to leave a review letting us know so that we can take steps to make corrections going forward. Your feedback is important to us.

      JR Young on Google

      image Awesome selection and prices.

      Business Response on Google Jan 11th, 2024
      Hi JR, Thank you so much for your 5-star review! We’re glad you enjoyed your shopping experience in our store! We strive to have the best variety in brand selection, value, quality and sizes. Thank you for shopping with us!

      B PAJARITO on Google

      image Good prices and selection, my only complaint is the cashier looked like she was 12, had her belly button piercing showing, not appropriate for the frontline of the store, to top it off, she never looked me in the eyes and said hello, how are you? Just started ringing me up, then said in a rude as voice-these are on sale and not returnable, is that ok? Just ZERO customer service. ZERO cashiers should always have a smile on their faces.sad.

      Business Response on Google Jan 14th, 2024
      Hi. We’re sorry you had such an unpleasant shopping experience in our store. We try to make our customer's shopping experience easy and enjoyable, and we hold our stores to very high standards. In this case, we clearly fell short. We apologize for our failure to serve you well. Thank you for letting us know so we can take steps to make corrections. Your feedback is important to us.

      Cecelia on Google

      image Nice staff, pretty pricy though considering you can find a lot of the shoes on Amazon for cheaper

      Business Response on Google Dec 27th, 2023
      We’re so glad that you had a pleasant shopping experience with us. We hope to see you again soon!

      Roderick Turner on Google

      image Awesome prices and selection, Staff was super friendly and helpful. I got the wrong size and had no issues exchanging for the right size.

      Business Response on Google Dec 7th, 2023
      Hi Roderick, Thank you so much for your 5-star review! We are sorry that your selection did not work out for you. We’re happy to know that your experience was worthy of such kind and generous words. We hope to see you again soon.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 55 Reviews )
      23
      12
      7
      2
      11

      Write a Review

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