Daily Fuel

Aww bud. Thanks for the effort here. Let’s address a few things. There are no “rules” here. We just have common sense dinning out guidance signs to help customers that seem to have issues or difficulty figuring out how to conduct themselves when dinning out. So… as you stated, we have signs displayed saying menus are on tables… because many people can’t figure this out or see that the menus are clearly on the tables. We also have signs on the table saying, “Please bring your menus to the front counter when you order.” This is… 1.) to be out of your way when eating. 2.) because many customers wipe dirty hands & set their food on our menu books. Our 3 person staff knows/remembers who you are & we’re aware of you coming in… & nobody here “has scolded you” for not bringing menus up. You’re an adult. Nobody scolds you. That’s just silly. As the credit card system goes. This is the same credit card system used by over 1000 restaurants & food carts just in the Portland area. For us as a business to pay for all the credit card surcharge(s) to use each customers credit cards costs us about $150-200 per day. So the credit card processing system we use passes the (approx. $0.25-0.75) fee per customer transaction to the customer. (Just like every single gas station does & 1000 other restaurants in the Portland area). Otherwise we would have to pay $150-$200 every day, thus causing us to just raise our prices. So it helps us cover the cost of using a credit card processing machine & helps us keep prices lower for customers. It also CLEARLY states a cash price or credit card price on the screen when you place your order. This actually shows up on the screen YOU personally select when you choose to use your credit card. Sounds like you simply overlooked this when you decided to use your credit card instead of cash. But if you need your $0.50 back that you were charged just stop on in & we’ll gladly get that $0.50 back to you. As far as us being frustrated with the vegan restaurants… yeah. The vast majority of vegan restaurants here in town sell highly processed, fried, fake, chemical filled, straight out of a frozen bag, “food like products”. We hear from a vast majority of our customers openly say that they’re sick of all the restaurants serving fried & highly processed vegan food as well. There are hundreds of reviews on our page stating this exact same thing. People are tired of it. And so are we. That’s why we use real whole food ingredients & not chemicalized highly processed junk “food”.And finally, to address your comment regarding the sense of frustration for people in Portland not supporting vegan businesses. I will openly say… you’re right. 100%! We are frustrated. Lots of Portland vegans talk a big game. Make bold claims about “support local”. Yet 41% of vegan restaurants in Portland have gone out of business in the past year from LACK OF COMMUNITY SUPPORT. Multiple friends of ours who also own(ed) vegan restaurants have closed their businesses due to a lack of customer support. 225+ restaurants in Portland have gone out of business & over 1000 restaurants have gone out of business in the state of Oregon. All this in less than 16 months. So are we frustrated by a lack of support? Yep. Just like everyone else we speak to in the service industry who works diligently hard to produce food for people… only to have people write passive aggressive reviews, instead of just taking a minute to simply have an adult conversation with the owners who are here working everyday. We genuinely wish you well Brice. 🤙🏻We’ll see ya around. And we’ll make sure to hold that $0.50 for you at our front counter as we would like to get that back to you ASAP since it was so “off putting” for you to experience. We’re sorry you overlooked that $0.50 charge & we hope it didn’t cause you any further duress in your life.