Aramark Uniform Services

Keith Meyer _{on Google}

Mar 22nd, 2022

After reading others reviews it sounds like I have the same problem as many others, I ended service and they expect you to pay to end the contract if it isn't cancelled with a certified letter 60 days before the roll over date, at least that part is written in the contract but the follow up to that is this time they made no effort to contact me and sent me to collections. The fact that they have sent my account to collections without any notice to me or taken any steps to resolve the situation before doing so and then have the collections company insist that you in fact have. This is very unprofessional conduct and reflects on your organization as being lazy or as others have said predatory.

Patrick Freimuth _{on Google}

Mar 1st, 2022

If you want two pairs of coveralls every two weeks this is the place, iv asked multiple times why I cant just get service To appear clean and professional, bet their employees dont wear the same uniform for a week

sabrina linquist _{on Google}

Apr 22nd, 2020

Is there a number for your local office on airport way, pdx
Thank you

Khayla Sheldon _{on Google}

Feb 12th, 2020

Don't go into business with Aramark. They are definitely a bait and switch company with their pricing and contracts. We set up their mat, towel, and restroom services at one of our gas stations and it was a big mistake. The contract states one fee, but two weeks later, the prices begin to rise - steadily, every week. We were quoted a "service charge" of 9%, that fee quickly went up to 14.26%. Suddenly, an "inventory maintenance" fee started to appear on every invoice. I contacted my rep and she explained that the "inventory maintenance" was a fee assessed IN CASE any of the towels were damaged, yet one week, we were charged for 5 towels that they stated were damaged. Then what was the inventory maintenance fee for, I asked, if we were still charged an additional fee when they're actually damaged? She couldn't give me an answer to that, but said she'd give us a credit on the fee we were charged when there actually were damaged towels. Now on to the restroom service...We were quoted a weekly price of $47.71 for them to provide all of our toilet paper, hand soap, hand towels, toilet seat covers, etc. Two weeks later, the price went up $7.50. Two weeks after that, another $7.50 price increase to our restroom service fee. What was quoted as $47.71 was now $62.71 and there were weeks when we weren't delivered any product at all, yet that flat fee of $62.71 was still charged. I contacted my sales rep, who told me to call 1-800-ARAMARK and lodge a complaint. I did so and the driver's manager called me and explained that the restroom services fee is based on an "inventory" that their driver does at the beginning of each month. So if the driver said the site needed 15 rolls of toilet paper on the first, then we were charged for 15 rolls until the next month - even if we only went through 4 rolls in a week. And apparently, the driver is not allowed to make adjustments to the invoices or deliveries. Or so they say. The site manager asked to have a 3x5 mat exchanged with a 4x6 mat. No problem. He was able to ADD the 4x6 mat fee to our invoice, but was unable to DEDUCT the 3x5 mat fee, so we paid for a 3x5 mat for 4 weeks that we weren't receiving until I caught it and called to get the mat off our account. I know this is long, but I hope it helps people to understand the 1 star review and stay as far away from Aramark as possible!